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All Journal International Journal of Health and Pharmaceutical (IJHP)
Ali Napiah Nasution
Faculty of Medicine, Dentistry and Health Sciences, Universitas Prima Indonesia, Medan, North Sumatra 20155, Indonesia
Nursing Public Health

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The Role Of Family Functions On The Quality Of Life Of Type 2 Diabetes Mellitus Patients In Primary Service Facilities Of PUSKESMAS Medan Johor Ali Napiah Nasution; Novia Novia; Suhartina Suhartina
International Journal of Health and Pharmaceutical (IJHP) Vol. 5 No. 2 (2025): May 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v5i1.360

Abstract

The global focus on non-communicable diseases (NCDs) has been growing, particularly chronic degenerative diseases such as Diabetes Mellitus (DM), which is now a serious threat to public health worldwide. According to WHO data from 2008, these diseases account for 55% of total deaths in Southeast Asia. In Indonesia, the prevalence of type 2 DM has significantly increased, with over 10 million sufferers aged 20-79 years in 2017, making it a significant health management challenge. To address this, BPJS Health launched the Chronic Disease Management Program (Prolanis) to optimize patients' quality of life while maintaining healthcare cost efficiency. Families play a crucial role in supporting DM patients in managing their disease effectively, socially, and in healthcare. This study aims to analyze the relationship between family functioning and the quality of life of type 2 DM patients at the Medan Johor Public Health Center (Puskesmas). Using a cross-sectional study design, data were collected through the WHOQOL-BREF questionnaire to measure quality of life and the Family APGAR questionnaire to assess family functioning. The results showed that most respondents were women, had a high school education, and had been suffering from type 2 DM for less than 10 years. Most family functions were classified as highly functional. Still, no significant relationship was found between APGAR scores and quality of life in the four domains (physical health, psychological, social relationships, and environment).
Analysis Of The Influence Of Human Resource Competency, Price, And Hospital Image On Patient Satisfaction In General, That Impact Patient Loyalty At Karya Husada Hospital Irza Haicha Pratama; Ali Napiah Nasution; Nathasya Nainggolan
International Journal of Health and Pharmaceutical (IJHP) Vol. 5 No. 2 (2025): May 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v5i1.377

Abstract

To increase patient satisfaction and loyalty, not only are superior human resource competence and prices appropriate to the health services provided to patients needed, but the hospital image also influences patient satisfaction and loyalty. This research aims to analyze the influence of human resource competence, price, and hospital image on general patient satisfaction, which impacts loyalty at Karya Husada Hospital. The type of research used is analytical, quantitative research. The sample used in this study was 200 patients, and the analysis used was univariate, bivariate, and multivariate. The research results showed that most patients felt satisfied with the human resources, prices, and image of Karya Husada Hospital—as many as 178 (89%), and the majority of patients felt loyal to Karya Husada Hospital, as many as 184 (92%). There is an influence of human resource competency on general patient satisfaction at Karya Husada Hospital, there is an influence of price on general patient satisfaction at Karya Husada Hospital, there is an influence of hospital image on general patient satisfaction at Karya Husada Hospital, there is an influence of human resource competency on general patient loyalty at Karya Husada Hospital, there is an influence of price on the loyalty of general patients at Karya Husada Hospital, there is an influence of hospital image on the loyalty of general patients at Karya Husada Hospital. The variable that most influences patient satisfaction is the price variable (X2). The variable that most influences patient loyalty is the hospital image variable (X3).
Co-Authors Irza Haicha Pratama Nathasya Nainggolan Novia Novia Suhartina Suhartina