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All Journal JURNAL MANAJEMEN
Aldy Santo Hegiarto
Digitech University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Role of Teamwork on Employee Job Satisfaction of PT Arita Prima Indonesia Tbk Alya Nurlaili azzahra; Aldy Santo Hegiarto
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol. 9 No. 3 (2024): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

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Abstract

Human resources (HR) is one of the factors that play an important role as a driver of the organization/company and is a key to the organization/company in carrying out its business activities. The pre-survey results show that the biggest problem lies in the team work and job satisfaction variables. This can be seen by comparing last year at PT Arita Prima Indonesia Tbk on team work with a percentage of 36% in 2023 decreased compared to the previous year.This study aims to determine the role of teamwork on job satisfaction of employees of PT Arita Prima Indonesia Tbk by using descriptive qualitative research methods with the number of informants taken as many as 3 people. the results in this study are the Role of Teamwork on job satisfaction in employees of PT Arita Prima TBK. Good teamwork will lead to job satisfaction such as increased salaries due to target achievement, good relations between leaders and coworkers, increased work to the opportunity to get promoted (promotion).
ANALYSIS OF SERVICE QUALITY AND HOSPITAL IMAGE ON OUTPATIENT SATISFACTION AT BHAYANGKARA TK II SARTIKA ASIH HOSPITAL BANDUNG CITY aldy santo hegiarto; Suhanda Suhanda
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol. 9 No. 3 (2024): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

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Abstract

Competition in the healthcare industry is currently very tight. This is due to the increasing number of clinics and hospitals that are established, as well as the increasing number of people who use hospitals to get health services. This is proportional to the increasing public awareness of health services. In addition, the presence of private and government-owned hospitals, doctors' practices and midwives in every area where people live, will add to the high level of competition in this industry. A pre-survey was conducted to determine the level of satisfaction of outpatients. The problem is service quality and hospital image on outpatient patient satisfaction at Bhayangkara Sartika Asih Hospital, Bandung City. This study aims to analyze using the Qualitative Descriptive method. By conducting direct interviews at the research location, namely Bhayangkara Hospital TK II Sartika Asih Bandung City, the results of in-depth interviews with all informants show that the hospital service system needs improvement, especially by adding Human Resources for services in the outpatient room, in order to support the quality of quality service. overall. Overall.
MARKETING COMMUNICATION STRATEGY: Case Study of Product Marketing Communication Strategy on Riseloka.com website Harry Nugraha; Aldy Santo Hegiarto
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol. 9 No. 3 (2024): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

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This research aims to find out the marketing communication strategy at Riseloka.com in increasing product sales. This research uses a qualitative descriptive method, which is research that tries to describe or describe the object under study based on the facts in the field. The data presented uses secondary data primary data through structured interviews, observation, and documentation related to this research, then the data analysis technique used in this research technique is qualitative data analysis. The results of this study indicate that the marketing communication strategies implemented by Riseloka.com are advertising and direct marketing. Advertising uses the marketplace and through social media. While direct marketing is done using social media to individuals and companies/agencies. Of the two strategies carried out, advertising through social media (online) is more routinely carried out because it is considered more effective and efficient. Meanwhile, direct marketing through the marketplace is carried out regularly at least 3 times a year and can even be more frequent in accordance with technological advances.
Co-Authors Alya Nurlaili azzahra Harry Nugraha Suhanda Suhanda