Hamdan Ghunemat
Al-Balqa Applied University, Jordan

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Evaluating Digital Zakat Platforms: Usability, Technical Performance, and Maṣlaḥah in Indonesia and Malaysia Toto Andri Puspito; Zezen Zainul Ali; Ali Akram Kadhim; Essa Lafi Hassan Al Smadi; Hamdan Ghunemat
Nusantara: Journal of Law Studies Vol. 5 No. 1 (2026): Nusantara: Journal of Law Studies
Publisher : PT. Islamic Research Publiser

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66325/nusantaralaw.v5i1.261

Abstract

Digital transformation has reshaped public services, including website-based zakat services, which have contributed to increased public participation in zakat payments. This study aims to evaluate the usability and technical performance of two zakat portals: basnaz.go.id (Indonesia) and zakat.com.my (Malaysia). This study offers a cross-national comparative approach by integrating the perspectives of usability, the right to religious information (ḥaqq al-maʿlūmāt), and maṣlaḥah (public benefit). This study uses a mixed-methods approach combining quantitative and qualitative methods, including testing website technical performance with GTMetrix and evaluating system usability with the System Usability Scale (SUS) among 10 respondents. The findings show that both portals achieved a 100% task success rate, indicating strong learnability in completing basic zakat-related tasks. However, the SUS results reveal different levels of perceived usability: baznas.go.id obtained an average SUS score of 68.25, indicating acceptable usability, while zakat.com.my obtained a score of 61.75, indicating marginal usability. In terms of efficiency, zakat.com.my showed a slightly higher Time-Based Efficiency score, whereas baznas.go.id demonstrated stronger technical performance, as indicated by GTMetrix metrics, particularly the performance score, structure score, Largest Contentful Paint, and Total Blocking Time. These findings show that digital zakat service quality cannot be assessed only through task success but must also consider user satisfaction, technical responsiveness, accessibility, and public benefit. From the perspective of maqāṣid al-sharīʿah, the digitization of zakat contributes to the realization of public benefit by facilitating zakat payments, increasing transparency and accountability in zakat fund management, and expanding access to services. This study contributes to Islamic digital governance scholarship by integrating usability testing, website performance evaluation, and maqāṣid al-sharīʿah analysis to assess digital zakat services as instruments of transparency, ḥaqq al-maʿlūmāt, and maṣlaḥah-oriented public services.
Rethinking the Cyber Regulatory Framework for Data Access Consent: Legal Challenges and Reform in the Hashemite Kingdom of Jordan Mohammed Ali Khaled Al-Shurman; Wail Abouabaid; Hasan Jassam Ahmed; Maher Ali Ahmad Al-Khaldi; Jamal Awwad Alkharman; Hamdan Ghunemat
Nusantara: Journal of Law Studies Vol. 5 No. 2 (2026): Nusantara: Journal of Law Studies
Publisher : PT. Islamic Research Publiser

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66325/nusantaralaw.v5i2.367

Abstract

The rapid expansion of digital technologies and cross-border data flows has fundamentally transformed the ways in which personal data are accessed, processed, and exchanged, creating new challenges for cyber regulation and individual data rights. In the Hashemite Kingdom of Jordan, the development of data protection regulations has not yet fully addressed the legal complexities associated with data access consent, technological transformation, and emerging forms of digital exploitation. This study aims to critically examine Jordan’s cyber regulatory framework governing personal data access and consent by evaluating its conceptual foundations, legislative coherence, enforcement capacity, and responsiveness to contemporary technological developments. The study employs a descriptive-analytical legal approach to examine statutory provisions, regulatory instruments, and relevant legal principles governing personal data, consent, privacy, intellectual property, and cybersecurity. A comparative approach is also employed selectively to identify regulatory practices from contemporary data protection frameworks that may inform legal reform in Jordan. The findings demonstrate a persistent regulatory gap between the pace of technological innovation and the capacity of existing legal mechanisms to provide effective and enforceable protection. Particular weaknesses emerge in the regulation of informed consent, personal data rights, data-related intellectual property interests, institutional enforcement, and cross-border data transfers. The study further finds that consent-based regulation can serve as a central mechanism for reconciling individual autonomy, data protection, and legitimate access to personal data, provided that consent is transparent, informed, specific, and effectively enforceable. Scientifically, this study contributes a reform-oriented framework for strengthening Jordan’s cyber regulatory architecture through legislative modernization, clearer institutional responsibilities, stronger cross-border cooperation, accountable data-consent platforms, technological safeguards, and enhanced public legal awareness. These reforms are essential for developing a rights-based and technologically responsive data governance regime in Jordan.