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Evaluasi Kualitas Website SEGO PETANI terhadap Kepuasan Pengguna Menggunakan WebQual 4.0 Desi Lajar Sari; Nova Tri Romadloni
TIN: Terapan Informatika Nusantara Vol 7 No 1 (2026): June 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v7i1.9940

Abstract

This study aims to evaluate the quality of the SEGO PETANI website using the WebQual 4.0 method and analyze its effect on user satisfaction. The SEGO PETANI website is a digital platform designed to help farmers report pest and plant disease attacks in order to support the effectiveness of technology-based agricultural services. The research was conducted at Dinas Pertanian Pangan dan Perikanan Kabupaten Karanganyar involving 167 respondents who had used the SEGO PETANI website. This study employed a quantitative approach with a descriptive-verificative design and purposive sampling technique. Data were collected through questionnaires based on a five-point Likert scale developed from the dimensions of usability quality, information quality, and service interaction quality. Data analysis was performed using SPSS through validity testing, reliability testing, multiple linear regression, t-test, F-test, and coefficient of determination analysis. The results showed that the website quality was categorized as good, with average scores of 4.00 for usability quality, 4.03 for information quality, and 4.06 for service interaction quality. Website quality significantly affected user satisfaction with a coefficient of determination value of 71.1%. Service interaction quality was identified as the most dominant factor influencing user satisfaction. This study provides practical contributions as an evaluation material for improving digital agricultural services and academic contributions through the implementation of the WebQual 4.0 method in public service-based information systems.
Sistem Penjadwalan Ruangan Berbasis Website dengan Validasi Benturan Jadwal Salma Nurul Ikhsani; Nova Tri Romadloni
TIN: Terapan Informatika Nusantara Vol 6 No 12 (2026): May 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v6i12.9995

Abstract

The utilization of information technology holds a vital position in elevating the excellence of data management and services in government agencies. This research was conducted at the Samber Nyawa Information Center of the Karanganyar Regency Communication and Information Service, which continues to face challenges in managing room utilization. The problem is that the current room scheduling procedure is carried out conventionally, often leading to overlapping schedules, information distribution constraints, and low efficiency in monitoring room utilization for both domestic and public events. This investigation objectifies to model and build a website-based room scheduling information system to facilitate the room scheduling mechanism in a more proficient and consolidated layout. The platform development deploys the Waterfall model, which comprises the phases of prerequisite analysis, system design, execution, verification, and maintenance. The application is structured leveraging the Laravel framework alongside a MySQL database and executes the Model View Controller (MVC) pattern. Strategies for gathering information are executed via observation, questions and answers, and literature review. The system validation utilized a User Acceptance Testing (UAT) scheme involving 20 participants consisting of Karanganyar Regency Communications and Information Technology (Diskominfo) employees, students, interns, and general users who had tried the website-based room scheduling information system. The examination findings showed that the system achieved a user approval rating of 89%, categorized as very good. The finalized software is capable of facilitating the progression of managing room usage schedules and provides real-time and structured room availability information for users.