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All Journal JOURNAL OF APPLIED INFORMATICS AND COMPUTING Journal of Information Systems and Informatics International Journal of Entrepreneurship, Business, and Creative Economy Logistic and Operation Management Research
Charles Mbohwa
University of South Africa
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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 1 
AI Adoption in Southern African Open and Distance e-Learning: A Systematic Review Tirivashe Mafuhure; Mampilo Phahlane; Charles Mbohwa
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1111

Abstract

The integration of Artificial Intelligence (AI) into Open and Distance e-Learning (ODeL) systems is now a very important aspect in higher and tertiary education worldwide and this also includes Southern Africa. This paper reviewed a total number of 79 peer reviewed studies and other relevant publications from the year 2019 to 2025, examining how AI was being employed to improve teaching, research, learning, and administration processes in ODeL institutions in the Southern Africa region. This research study explored how AI was used address challenges that are peculiar to the Southern African region by looking on aspects to do with high student to instructor ratio, resource constraints, lack of proper expertise, and limited digital infrastructure. Findings from the research study reveal that although AI can offer solutions such as Personalised learning, automation of administrative processes, enhanced learner engagement, and automated assessments, its implementation in most ODeL institutions is hindered by lack of proper infrastructure, lack of expertise, and policy gaps. The review highlighted the need for regional collaboration among Higher Education ODeL institutions, investment in ICT infrastructure, and comprehensive policy development for successful implementation of AI. Findings obtained can assist major stakeholders that include Higher education leaders, policymakers, researchers and students on the potential of AI to transform Open and Distance electronic Learning in Southern Africa.
Exploring Civil Engineers’ Entrepreneurial Competence In South Africa Polycarpe Feussi; Charles Mbohwa; Marcus Dlamini
International Journal of Entrepreneurship, Business, and Creative Economy Vol. 5 No. 2 (2025): July
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijebce.v5i2.2766

Abstract

This study examines the entrepreneurial aptitude of civil engineers in South Africa by surveying 340 engineers from the South African Institution of Civil Engineering (SAICE). Given the economic and technological changes in the engineering sector, it is crucial to understand the entrepreneurial skills of civil engineers to encourage innovation and enhance industry competitiveness. The research was undertaken using a quantitative cross-sectional method to collect data randomly from 374 individuals among over 10,000 registered engineers, ensuring a representative sample of the larger population. The research employed a structured questionnaire to assess entrepreneurial competence in areas such as identifying opportunities, evaluating risks, managing resources, and strategic thinking. Statistical analysis is used to gauge levels of entrepreneurial skills and identify factors that impact these competencies. The outcomes reveal varied entrepreneurial capabilities among civil engineers, with strengths in opportunity recognition and resource mobilisation but challenges in risk management and strategic planning. These results emphasize the need for tailored training and development programs to enhance entrepreneurial skills in the civil engineering field. The study contributes to the discourse on the role of civil engineers as innovators in the construction industry, highlighting the significance of integrating entrepreneurial education into engineering curricula and professional development initiatives. By equipping engineers with robust entrepreneurial capabilities, the industry can navigate complexities more effectively and drive sustainable growth in South Africa.
The Role of Fourth Industrial Revolution on Small and Medium Size Enterprises in South Africa Paul Saah; Charles Mbohwa
International Journal of Entrepreneurship, Business, and Creative Economy Vol. 5 No. 1 (2025): January
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijebce.v5i1.2794

Abstract

The Fourth Industrial Revolution (4IR) offers both transformative opportunities and significant challenges for Small- and Medium-Sized Enterprises (SMEs) in South Africa. The purpose of this study is to examine how 4IR technologies, such as robotics, the Internet of Things, and artificial intelligence (AI), affect the development and performance of SMEs in South Africa. With the use of a quantitative research methodology, this study meticulously investigates the connection between business outcomes and SME adaptation to 4IR. Using a descriptive single cross-sectional design and a nonprobability convenience sample technique, 50 SME owners and managers from the Eastern Cape province of South Africa were chosen to represent the entire nation. Version 27.0 of the Statistical Package for the Social Sciences (SPSS) was used to assess the collected information. The findings reveal a significant positive association between perceived business growth and SME adoption of 4IR technologies. Most businesses experienced improved operational efficiency and competitiveness after just a year of adaptation. However, opinions on 4IR adoption are greatly influenced by the characteristics of small enterprises, including their industry and location. Small business enterprises in more developed industries and urbanized locations are more likely to use 4IR technologies than SMEs in traditional or rural sectors, where issues like low levels of digital literacy, inadequate digital infrastructure and restricted access to finance still exist. However, all SMEs in South Africa must ultimately have fair access to 4IR technologies to promote long-term sustainability, competitiveness, and socioeconomic growth in the global digital economy.
The Effect of Power Outages on Small- and Medium-sized Enterprises in South Africa Paul Saah; Charles Mbohwa
Logistic and Operation Management Research (LOMR) Vol. 3 No. 2 (2024): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v3i2.2775

Abstract

The frequent power outages in South Africa have had a detrimental impact on the nation’s economy overall and on small and medium-sized enterprises in particular. The goal of this study is to determine how load shedding affects small- and medium-sized enterprises (SMEs) in South Africa. The research design pinpoints practical ways to reduce the negative effects of power outages on these companies. This study adopts a quantitative research approach. Fifty SME owners and managers from the Mahikeng local municipality were selected to represent the entire country using a descriptive single cross-sectional design and a non-probability convenience sample technique. The Statistical Package for the Social Sciences (SPSS), Version 27.0, was used to evaluate the collected data. The findings of the study indicate that load shedding has caused significant operational problems for South African small enterprises since 2008. As a result, to maintain output, many companies have had to make adaptations, including establishing backup power solutions and moving to manual labor. SMEs continue to face significant challenges because of the high cost of backup systems, the increase in criminal activity during blackouts, and the requirement for open and positive customer relations, despite efforts to mitigate these consequences. The present study underscores the criticality of SMEs’ investments in crime prevention strategies and dependable backup power systems in Mafikeng and throughout South Africa to mitigate the adverse impacts of ongoing load shedding on commercial operations and economic stability. It is underlined that maintaining client confidence and ensuring continued business performance despite these challenges requires effective customer relationship management.
Correlation Between Assembling to Order and Customer Satisfaction in the South African Automobile Supply Chain Industry Polycarpe Feussi; Charles Mbohwa
Logistic and Operation Management Research (LOMR) Vol. 4 No. 1 (2025): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v4i1.2988

Abstract

Supply chain postponement research has mainly focused on inventory management and lead time. The South African car industry is vital for the economy, driving job creation and economic development, thus addressing social issues such as inequality, unemployment, and crime. It is essential to meet client needs and proactively plan for sector growth, as this will create new job opportunities, drive economic progress, and improve the overall quality of life. This study investigates the relationship between assembly and order (ATO) and customer satisfaction in the South African automobile supply chain. Through the administration of a cross-sectional survey incorporating closed-ended questions, we obtained quantitative data from a sample of 375 individuals working at automobile dealerships. This data was then analyzed to evaluate the hypothesis that the ATO strategy can enhance customer satisfaction. Embracing this research is not just beneficial; it is a necessary step toward elevating service quality and fostering industry advancement. The findings revealed that customer input through the process could potentially improve customer satisfaction by improving five service quality variables, namely the tangibles: responsiveness, empathy, assurance, and reliability. Key stakeholders in this supply chain segment must prioritize enhancing customer relationship management and gaining deeper insights into end customers. Using the customer decoupling point with assembly-to-order (ATO) processes, along with targeted marketing and thorough market research, can achieve this goal. Focusing on customer satisfaction fosters loyalty, leading to more efficient marketing and superior relationship tactics, ultimately boosting the South African automobile industry’s market share and positively impacting job preservation and creation.
Exploring Basic Programming Education in Primary Schools as a Foundation for Introducing Artificial Intelligence, Augmented Reality and Virtual Reality Technologies Beauty Mugoniwa; Mampilo Phahlane; Charles Mbohwa
Journal of Applied Informatics and Computing Vol. 10 No. 3 (2026): June 2026
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v10i3.12712

Abstract

As emerging technologies such as artificial intelligence (AI), augmented reality (AR), virtual reality (VR) become increasingly integrated into educational context, primary school children need to be equipped with basic programming principles so that they can then be engaged in more advanced applications. The study guided by Pedagogical Content Knowledge (PCK) and a conceptual framework, conducted an SLR to investigate the basic programming courses designed for primary school children. The aim of the study is to evaluate how these basic principles support cognitive development and technological readiness in relation to AI/AR/VR education and its applications. Article search was conducted in Scopus, ERIC, IEEE Xplore, ACM digital library for peer reviewed articles and Google Scholar for more supporting literature published between 2018 to 2025. The combination of SPAR-4-SLR and PRISMA methods was employed to ensure rigor in article selection, screening and compilation of findings. In addition, thematic synthesis was used to analyse the findings. The study analysed the gap between programming and demands of 4IR technologies and applications. We uncovered that although there is limited literature on programming in primary schools in South Africa (S.A), the few studies that we came across are coming up with many ways of introducing programming to students, plugged and unplugged. These are being administered as game-based, teacher instruction-based, collaboration and /or individual teaching methods. And this is gradually adding to the computational thinking and basic programming skills need by students to be able to tackle the development of AI/AR/VR tools and applications.
Co-Authors Beauty Mugoniwa Mampilo Phahlane Marcus Dlamini Paul Saah Polycarpe Feussi Tirivashe Mafuhure