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All Journal Jurnal Teknimedia: Teknologi Informasi dan Multimedia Equivalent: Jurnal Ilmiah Sosial Teknik
Viany Utami Tjhin
Universitas Bina Nusantara
Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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IMPLEMENTASI DAN ANALISIS AUGMENTED REALITY (AR) SEBAGAI MEDIA PEMBELAJARAN DI WILAYAH 3T: STUDI KASUS PADA SMA NEGERI 1 ROTE BARAT Andreas Niko Priyohutomo; Viany Utami Tjhin
TEKNIMEDIA: Teknologi Informasi dan Multimedia Vol. 7 No. 1 (2026): June 2026
Publisher : Badan Penelitian dan Pengabdian Masyarakat (BP2M) STMIK Syaikh Zainuddin NW Anjani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46764/teknimedia.v7i1.387

Abstract

This study explores the implementation and effectiveness of Augmented Reality (AR) technology as an innovative educational solution for overcoming learning challenges in Indonesia's 3T regions (Tertinggal, Terdepan, dan Terluar - Remote, Frontier, and Underdeveloped areas). Conducted at SMA Negeri 1 Rote Barat, East Nusa Tenggara, this research employs a mixed-methods approach combining qualitative and quantitative data collection through in-depth interviews, classroom observations, student questionnaires (n=60), and documentation analysis over six months (May-October 2025). The study develops a comprehensive research model incorporating Technology Acceptance Model (TAM) variables including Perceived Usefulness, Perceived Ease of Use, Interactivity, Technical Barriers, and Social-Cultural Support as independent variables, with Student Satisfaction as a mediating variable and Continuance Intention as the dependent variable. Results demonstrate that AR implementation significantly enhances student engagement, motivation, and understanding of complex concepts despite infrastructure limitations typical of 3T regions. Social-cultural adaptation and teacher support emerge as critical success factors. The research provides valuable insights for educational policymakers and institutions seeking to implement technology-enhanced learning in underserved areas while addressing unique challenges of remote educational contexts.
User Satisfaction and Net Benefits in Digital Insurance Placement Systems: An Extended DeLone and McLean IS Success Model in Indonesian Brokerage Firms Shan Thi; Viany Utami Tjhin
Equivalent: Jurnal Ilmiah Sosial Teknik Vol. 8 No. 2 (2026): Equivalent: Jurnal Ilmiah Sosial Teknik
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jequi.v8i2.302

Abstract

Background: Insurance brokerage operations in Indonesia continue to rely on manual, siloed processes that reduce operational efficiency and service quality. Despite increasing digital transformation adoption, empirical evidence on digital system success in insurance brokerage remains limited. Objective: This study investigates the factors influencing user satisfaction and net benefits from a digital insurance placement system in Indonesian brokerage firms, extending the DeLone and McLean IS Success Model with Digital Capability and Cybersecurity. Methods: A survey method was used with a total of 100 unique surveys completed by different authorized users from partner insurance companies, which included underwriters and marketing officers working directly with the digital insurance placement platform. Structural Equation Modeling–Partial Least Squares (SEM-PLS) was applied to analyze the data. Results: The results of this study show that System Quality, Service Quality, and Digital Capability are the significant variables that affect User Satisfaction, while Information Quality and Cybersecurity have no significant effect. Additionally, since User Satisfaction has a significant positive effect on Net Benefits, it leads to improved operational efficiency, reduced placement cycles, and increased accuracy in decision-making. Conclusion:   This research expands the literature by extending the IS success framework with digital capability and cybersecurity and offers practical insights for managerial practice to leverage digital system deployment, build technological readiness, and improve competitive advantage in a digitalized insurance ecosystem.
Co-Authors Andreas Niko Priyohutomo Shan Thi