Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal MODERAT: Jurnal Ilmiah Ilmu Pemerintahan
Yunita Fourina Dewi
Universitas Nurtanio, Bandung, Indonesia
Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
MODEL KEPEMIMPINAN KEPALA DESA BERBASIS KAPASITAS ADAPTIF DALAM MENINGKATKAN KINERJA PELAYANAN PUBLIK DI ERA DIGITAL Yunita Fourina Dewi; Susilawati Susilawati
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 12 No 2 (2026): Mei 2026
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v12i2.5979

Abstract

The disruption era demands digital transformation in village governance, yet it is often hindered by apparatus resistance due to manual work culture and low technological literacy. This study aims to explore an adaptive capacity-based village head leadership model to overcome public service issues in Cikande Village. A qualitative case study method was used through data collection from interviews, observations, and documentation of purposively selected informants, namely the village head, service management apparatus, and residents. The findings offer a novelty that grassroots digitalization requires a "positive coercion" strategy, defined as constructive habituation and supervision mechanisms. This strategy integrates technology-based Key Performance Indicators (KPI) with intensive operational mentoring (coaching). This approach has proven capable of reconstructing the apparatus's adaptive capacity, cutting service duration from 1-2 days to mere hours via the ApelDesa system. In conclusion, village e-government effectiveness requires an adaptive transformational managerial approach. These findings expand the discourse of Social Exchange Theory in local bureaucracy and have the potential to become an alternative managerial prototype to support the sustainability of modern village governance.
Co-Authors Susilawati Susilawati