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All Journal International Journal of Multidisciplinary: Applied Business and Education Research
Alaina Thea V. Concepcion
Bulacan State University
Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology

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Streamlining the Procurement Lifecycle: An Integrated Web-Based Platform for PPMP Consolidation and Document Tracking Rommel S. Pabustan; Alaina Thea V. Concepcion
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 7 No. 5 (2026): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.07.05.16

Abstract

The research dealt with the impracticality of the manual administrative procedure, as they came up with a research titled; "Streamlining the Procurement Lifecycle: An Integrated Web-Based System to Consolid and Track Documents in PPMP." The study was aimed at the digitalization of the entire end-to-end procurement process, i.e. through automating the consolidation of multi-campus Project Procurement Management Plans (PPMPs) and real-time tracking of document status. To accomplish this, it has been developed using the Iterative and Incremental Development (IID) model that enabled progress through the constant improvement of requirement, design, implementation, and testing activities. Field experts and end-users tested the system with the help of a research instrument based on the ISO /IEC 25010:2023 product quality framework. The interpretation of the data involved the use of a five-point Likert scale, with the resultant Grand Mean of 4.25, according to which the answer is Strongly Agree. It means that the platform proves to be the most effective in all the dimensions considered with the Security scoring the best mean of 4.35. The findings substantiate the fact that the integrated platform manages to simplify the procurement lifecycle by increasing the data integrity and drop in the administrative lead times. The paper identifies this recommendation to use this web-based solution as an alternative to the old manual systems and proposes its future interconnection with larger financial management environments.
Smart Queuing and Appointment Management System for Client Services in Bulacan State University Bustos Campus Alaina Thea V. Concepcion; Anthony U. Concepcion; Clarisse Ann A. Guinto; Christian Araza; Rhye Dayrone H. Imperio; Beverly Regaas; Nino Marine N. Perez
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 7 No. 1 (2026): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.07.01.02

Abstract

Client service efficiency has been a key issue in academic institutions as the rise in student populations overburdens the administrative functions of institutions. To eliminate the issues of manual queuing and appointment systems, this paper has developed the Smart Queuing and Appointment Management System, the web-based system that targets the administration of Bulacan State University -Bustos Campus. The system is expected to simplify the flow of clients, decrease waiting time and improve service delivery by using automated queue management, online scheduling and real time monitoring of transactions. The project was designed in HTML, CSS, JavaScript, PHP, and MySQL and adhered to the Agile Software Development Life Cycle (SDLC) to guarantee iterative user-driven enhancement of the project. To measure the performance and acceptability of the system, the Technology Acceptance Model (TAM) and the ISO/IEC 25010:2023 Software Quality Standards were used, and the techniques were functionality, usability, reliability, and efficiency. The evaluation involved 50 respondents, who were recorded in terms of surveys and interviews, and they were a combination of students, administrative staff, and IT specialists. The result showed that the system had a general weighted mean of 4.59 according to ISO/IEC 25010, which is interpreted as Strongly Agree, and this shows a high-quality functionality, reliability and usability. Under TAM, the responses of staff and students were very positive and the weighted means of responses were 4.84 and 4.45, respectively. These findings indicate that the system is successfully used to increase administrative efficiencies, reduce congestion as well as client satisfaction. 
Co-Authors Anthony U. Concepcion Beverly Regaas Christian Araza Clarisse Ann A. Guinto Nino Marine N. Perez Rhye Dayrone H. Imperio Rommel S. Pabustan