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Intervening Role Use Modern Stevedoring Equipment In Relationship Green Smart Port Implementation And Performance Effectiveness Asep Suparman; Eny Budi Sri Hayani; Zildan Salman; Daffa Satriawan
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.810

Abstract

The implementation green and smart port concepts has rapidly developed worldwide, including in Indonesia, although still faces various challenges. This research analyzed the factors influence port performance, with focus on determining role the use modern stevedoring equipment as mediating variable in relationship between implementation green and smart ports and effectiveness of port performance. Research location at Pertamina Port and Logistics Jakarta, which has implemented green and smart ports. Research conducted quantitatively with saturated sample of 102 respondents who all employees handle green and smart ports, using 5 point Likert Scale. Data analyzed using SEM-PLS software and results showed that use of modern stevedoring equipment and implementation of green and smart ports had significant effect with p-value 0.000, 0.006, and 0.008, and increased effectiveness port performance by 97%. This emphasizes the importance of using modern stevedoring equipment and optimal implementation of green and smart ports for enhance effectiveness of port performance.
Determination of User Satisfaction of Seafarer's Book Service: Analysis of Service Quality, Facilities, and Standard Operating Procedures at KSOP Class II Marunda Honny Fiva Akira Sembiring; Asep Suparman; Fransisca Pratiwi; Reza Jaya Sakti; Chandra Mardika Saputra
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7518

Abstract

Determination of Seafarer's Book Service User Satisfaction: Analysis of Service Quality, Facilities, and Standards Operating Procedure at Ksop Class II Marunda is a scientific literature review article. The purpose of this article is to develop a hypothesis of the influence of variables that will be used in further research. The objects of this research are online libraries, Google Scholar, Mendeley, and other academic online media. The research method uses library research sourced from e-books and open-access e-journals. The results of this article are: 1) the effect of service quality on service user satisfaction; 2) the effect of facilities on service user satisfaction; 3) the effect of SOP on service user satisfaction.