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All Journal International Journal Software Engineering and Computer Science (IJSECS) Jurnal Sistem Informasi dan Teknologi Informasi
Agus Juhana
Indonesia University of Education
Computer Science & IT

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Preventing Crypto Scams Through Digital Literacy and Cyber Security Muhammad Dzaky Maulana; Agus Juhana
International Journal Software Engineering and Computer Science (IJSECS) Vol. 6 No. 1 (2026): APRIL 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijsecs.v6i1.6345

Abstract

Blockchain-based financial technology has reshaped how digital transactions are conducted, yet its rapid adoption has simultaneously expanded the attack surface for a specific class of cybercrime — cryptocurrency fraud. This study examines how digital literacy education and cybersecurity practices, when applied in combination, can reduce the vulnerability of crypto asset holders to scams. A qualitative approach was adopted through a systematic literature review of prior academic studies alongside an evaluation of fraud cases currently documented in Indonesia. The findings indicate that inadequate digital literacy is the primary driver of user susceptibility to online fraud — users who cannot verify token authenticity, assess transaction risks, or identify phishing attempts are structurally exposed. Applying security measures such as two-factor authentication, data encryption, and strong password management demonstrably reduces that exposure by 50–70%. Coordinating digital literacy education, consumer protection regulation, and cybersecurity awareness is necessary to build a safer and more accountable crypto environment. This study is intended to inform the design of educational programs and national policy on digital asset protection within the broader digital economy
Tinjauan Sistematis untuk Mengoptimalisasi Pengalaman Pengguna Chatbot untuk Akses Layanan Mikro dan Keuangan Mikro pada UMKM Fawwaz shabri Muttaqi; Agus Juhana
Jurnal Sistem Informasi dan Teknologi Informasi Vol. 3 No. 1 (2025): December 2025
Publisher : LP2M Universitas Widyatama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33197/justinfo.v3i1.3236

Abstract

The objective of this research is to investigate implementation of chatbots in the microfinance and MSME sectors for better user experience and accessibility of public services. Systematic Literature Review (SLR) is applied in this article to review related articles with strict inclusion and exclusion criteria. In this sense, it was identified in an investigation with the aim of finding "chatbot"."conversational AI". "website" and "user satisfaction", restricting that, while chatbots have been studied extensively in other industries, there is limited scale of use Chatbots are not widely used on or by websites. Some of the major challenges observed are low digital literacy, restricted financial access and lack of personalization in user experience. Suggested interventions are enhancing chatbot personalisation, and increasing digital literacy while embedding chatbots with microfinance services. The paper serves to inform on the potential of chatbots for accelerating MSME digitalisation and financial inclusion in Indonesia and other emerging markets.
Co-Authors Fawwaz shabri Muttaqi Muhammad Dzaky Maulana