Ahmad Muhaimin
Ilmu Komunikasi, UIN Raden Fatah Palembang

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Socialization of the Ombudsman of the Republic of South Sumatra in the On The Spot Program Azkiya Rifka Aulia Diva Ramadhanty; Ahmad Muhaimin; Rina Pebriana
International Journal of Health, Economics, and Social Sciences (IJHESS) (Special Issue) - International Journal of Health, Economics, and Social Sciences (IJHESS) - July 20
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i3.9273

Abstract

This study uses a qualitative approach with a case study method. Data was collected through in-depth interviews with the Ombudsman of the Republic of South Sumatra, direct observation of field activities, and documentation studies. Data analysis was carried out with the stages of data reduction, data presentation, and conclusion drawing based on organizational communication theory and fusion communication theory from Lee Thayer. The results of the study show that the Ombudsman of the Republic of Indonesia Representative of South Sumatra implements a planned and integrative communication strategy. These stages include planning based on mapping the target area, the preparation of messages tailored to the characteristics of the community using communicative language and real case examples, as well as the use of various communication media (print, digital, and face-to-face). The On The Spot program has proven to be effective in bridging understanding through two-way communication that is dialogical and participatory. This direct interaction allows the Ombudsman to absorb aspirations in a *bottom-up*, straighten out the wrong public perception of the authority of the institution, and build public trust. This process reflects the concept of fusion communication, where there is an integration between the institutional goal of supervising public services and the individual interests of the community in obtaining fair and quality services.
Parental Communication in Building Mental Resilience for Children with Thalassemia Melanie Shava Verellia; Ahmad Muhaimin; Putri Citra Hati
International Journal of Health, Economics, and Social Sciences (IJHESS) (Special Issue) - International Journal of Health, Economics, and Social Sciences (IJHESS) - July 20
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i3.9327

Abstract

Thalassemia is a chronic disease that not only impacts the physical condition of the child, but also on psychological and social aspects. The role of parents through interpersonal communication is an important factor in forming children's mental resilience to face these conditions. This study aims to find out how parental communication in building mental resilience of children with thalassemia and parents' efforts to overcome obstacles in communicating with children. This study uses a qualitative approach with a descriptive method. Data collection was conducted through in-depth interviews with parents and secondary data to reinforce the findings. Data analysis is carried out by identifying, grouping, and interpreting data in the context of parent-child communication. This study uses the framework of Symbolic Interaction Theory to understand how the meaning constructed by parents through communication contributes to children's mental resilience. The results of the study show that the role of parents in building the mental resilience of children with thalassemia and become a guideline for related agencies to increase awareness of the physical, psychological, and social conditions of chronic disease sufferers.