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All Journal Jurnal Pengabdian Masyarakat Asia
Awalia Amanda
Universitas Muhammadiyah Sidoarjo
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Other

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Optimization of Student Internships in Supporting The Services and Administration of Introwisata Surabaya Tour & Travel Awalia Amanda
Jurnal Pengabdian Masyarakat Vol. 7 No. 1 (2026): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v7i1.2907

Abstract

Purpose: This study examines the optimization of student internships as community service to enhance service quality and administrative management at Introwisata Surabaya Tour & Travel, addressing human resource limitations in tourism operations. Method: Employing a descriptive qualitative design within an applied community service framework, data were collected through observation, activity logbooks, documentation, and evaluation discussions during a four-month internship period. Practical Applications: Findings demonstrate that student internships provide strategic operational support by improving administrative organization, service coordination, and communication practices, particularly during peak tourism periods. Conclusion: The internship program positively contributed to service efficiency, administrative effectiveness, and student professional development, indicating its potential as a sustainable, replicable community service model for the tourism industry.
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