Muhammad Aini
Magister Hukum, Universitas Islam Kalimantan MAB Banjarmasin

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PERAN PPID BAWASLU DALAM MEWUJUDKAN PELAYANAN PUBLIK YANG TRANSPARAN DAN AKUNTABEL MELALUI PELAYANAN INFORMASI PUBLIK Ferry Bashanova; Muhammad Aini
JOURNAL OF LAW AND NATION Vol. 4 No. 4 (2026): Journal of Law and Nation
Publisher : INTELIGENSIA MEDIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20592128

Abstract

Public information service constitutes an integral component of public service delivery and serves as an important instrument in promoting transparency, accountability, and public participation in democratic governance. As a public institution responsible for supervising electoral processes, the Election Supervisory Agency (Bawaslu) is obligated to provide accessible and accountable public information services to the community. This responsibility is implemented through the Information and Documentation Management Officer (PPID), which manages, documents, and disseminates public information in accordance with applicable regulations. This study aims to analyze the role of PPID within Bawaslu in realizing transparent and accountable public services through public information services, examine the management of exempted information, and identify potential challenges in its implementation. The research employs a normative legal method using statutory and conceptual approaches. The findings indicate that PPID plays a strategic role in supporting transparency and accountability by ensuring public access to information related to institutional activities, election supervision, violation handling, and dispute resolution processes. Furthermore, the management of exempted information represents an essential aspect of public information services because it seeks to balance public access to information with the protection of legal interests, personal data, and ongoing law enforcement processes. The study also reveals several implementation challenges, including differing interpretations regarding information classification, public information disputes, personal data protection issues, digital information security concerns, and varying levels of public information literacy. Therefore, strengthening institutional capacity, improving human resource competence, enhancing digital information governance, and increasing public awareness regarding information disclosure are essential to improving the quality of public services within Bawaslu.
PENGAWASAN PARTISIPATIF SEBAGAI WUJUD PELAYANAN PUBLIK DEMOKRATIS DALAM PENGAWASAN TAHAPAN DAN NON-TAHAPAN PEMILU OLEH BAWASLU Kamaludin; Muhammad Aini
JOURNAL OF LAW AND NATION Vol. 4 No. 4 (2026): Journal of Law and Nation
Publisher : INTELIGENSIA MEDIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20592138

Abstract

Participatory supervision constitutes one of the strategic approaches developed by the Election Supervisory Agency (Bawaslu) to strengthen public involvement in safeguarding the integrity of electoral processes. Thus far, participatory supervision has generally been understood as an instrument for electoral oversight aimed at preventing violations and expanding the scope of supervision. However, from the perspective of public service, participatory supervision also reflects a form of democratic public service provided by Bawaslu to facilitate citizens' constitutional rights to participate in democratic governance. This study aims to analyze the position of participatory supervision as a democratic public service implemented by Bawaslu, examine its implementation during electoral and non-electoral stages, and identify efforts to strengthen participatory supervision in supporting electoral integrity. This research employs a normative legal method using statutory and conceptual approaches. The study reveals that participatory supervision fulfills the essential elements of public service because it is organized by a public institution, directed toward citizens, and designed to provide access, information, education, participation mechanisms, and reporting channels related to electoral oversight. Furthermore, participatory supervision embodies the principles of democratic public service by promoting citizen engagement, transparency, accountability, and collaborative governance in electoral administration. Its implementation is carried out through various programs, including electoral supervision socialization, the Participatory Supervision Village Program, the School of Participatory Supervisory Cadres, partnerships with educational institutions and civil society organizations, as well as public reporting mechanisms. Nevertheless, several challenges remain, including limited public awareness, uneven electoral literacy, institutional capacity constraints, and the sustainability of participatory programs. Therefore, strengthening regulatory frameworks, institutional capacity, digital innovation, and collaborative engagement is necessary to optimize participatory supervision as a democratic public service and to support the realization of elections that are both democratic and accountable.