Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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This Author published in this journals
All Journal Journal of Management and Business Innovation (JOMBINOV)
Ruth Kimaiga
Tourism Regulatory Authority, Kenya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Evaluating the Impact of Capacity Building on Sustainability Adherence Among Tourism Enterprises in Kenya Ruth Kimaiga; Anthony Pepela
Journal of Management and Business Innovation Journal of Management and Business Innovation (JOMBINOV): Volume 02, No 02, June 2026
Publisher : CV. Vocezmi Learnov

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65792/jombinov.v2i2.49

Abstract

This study investigates how capacity building enables tourism enterprises in Kenya to translate external sustainability pressures into firm-level sustainability practices. The research specifically examines the relationship between capacity-building interventions and sustainability adherence within the tourism sector in a developing-country context. The study employed a descriptive survey research design targeting 17,654 registered tourism enterprises in Kenya. A sample of 396 enterprises was selected using probability-proportional-to-size sampling. Data were analyzed using descriptive statistics and regression analysis. The research instrument demonstrated high reliability (Cronbach’s α = 0.908). Grounded in Institutional Theory and Dynamic Capabilities Theory, the study extends theoretical understanding by demonstrating that external institutional pressures alone are insufficient to ensure sustainability adherence without internal organizational capacity. The study also operationalizes Dynamic Capabilities Theory within the context of sustainable tourism in emerging economies. The findings identify capacity building as a critical driver of sustainability compliance. The study recommends shifting from enforcement-oriented approaches toward incentivized training, knowledge development, and organizational capability enhancement to improve sustainability performance in tourism enterprises. The study focuses solely on tourism enterprises in Kenya, limiting broader generalization. However, the findings provide important empirical evidence for future sustainability research and policy development in emerging economies.
Hotel Classification Governance and Destination Competitiveness: Empirical Insights for Destination Management in Kenya Ruth Kimaiga
Journal of Management and Business Innovation Journal of Management and Business Innovation (JOMBINOV): Volume 02, No 03, September 2026
Publisher : CV. Vocezmi Learnov

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65792/jombinov.v2i3.50

Abstract

This study examined the influence of hotel classification governance on destination competitiveness in Kenya, with a particular focus on how governance dimensions contribute to destination quality, tourist confidence, destination image, and overall tourism competitiveness. Grounded in governance theory, this descriptive cross-sectional study surveyed 139 classified accommodation facilities selected proportionally from 205 facilities in Kenya using Yamane’s formula and simple random sampling. Data were collected through a reliable structured questionnaire (Cronbach’s α = 0.835) and analyzed using descriptive and inferential statistics. Hotel classification governance significantly and positively influenced destination competitiveness (β = 0.637, R² = 0.406, p < 0.001). However, weak reassessment mechanisms (M = 1.55), despite strong support for service quality and public–private collaboration, reveal a credibility gap between the formal governance framework and its practical enforcement. This study contributes to tourism governance literature by providing empirical evidence from the African tourism context that hotel classification governance is a strategic predictor of destination competitiveness through its integrated governance dimensions. The findings suggest that strengthening hotel classification governance can enhance destination image, tourist confidence, service quality, and tourism competitiveness. Policymakers and tourism regulators should strengthen institutional credibility, reassessment mechanisms, stakeholder collaboration, and digital regulatory frameworks to improve Kenya’s tourism competitiveness. The cross-sectional, quantitative design limited the depth of examination of governance dynamics and contextual institutional factors. Nonetheless, the study contributes to the tourism governance literature by empirically demonstrating that hotel classification governance serves as a strategic predictor of destination competitiveness.
Co-Authors Anthony Pepela