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All Journal Kharisma Tech
Aditya Rezki Saputra
IPB University
Computer Science & IT Engineering

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User Experience Analysis of the Dapur Mamiwido Website Using User-Centered Design Method Risha Mufliha Safira; Aditya Rezki Saputra; Dzaka Abiyyu Azhari; Rafid Wahyu Aditya; Amata Fami
KHARISMA Tech Vol 21 No 1 (2026): KHARISMATech Journal
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v21i1.684

Abstract

This research analyzes user experience on the promotional website of Dapur Mamiwido, a home-based culinary business in Bogor. The applied approach was User-Centered Design, encompassing user context understanding, prototype design, and solution evaluation. Data were collected qualitatively through interviews and observations, followed by testing using the System Usability Scale. Research results show the website design improves promotional effectiveness and user satisfaction with an average SUS score of 76.92 (Acceptable/Good category), along with optimization opportunities based on actual interactions. Research results indicate the importance of adjusting UI/UX design according to user needs and preferences to drive sales conversion.
Co-Authors Dzaka Abiyyu Azhari Fami, Amata Rafid Wahyu Aditya Risha Mufliha Safira