Beby Karina Fawzeea Sembiring
University of North Sumatra

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

THE EFFECT OF DIGITAL MARKETING AND BRAND IMAGE ON PATIENT VISIT DECISIONS AT VWXY HOSPITAL Galin Mario Bimantara Purba; Endang Sulistyarini; Beby Karina Fawzeea Sembiring
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 3 (2026): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of digital marketing and brand image on patient visit decisions at a hospital. The background of this study is based on increasing competition among healthcare providers, which requires effective marketing strategies and strong brand positioning. This research uses a quantitative approach with multiple linear regression analysis. The results indicate that digital marketing has a strong and significant effect on patient visit decisions, with a correlation coefficient of 0.884 and regression coefficient of 0.544 (p < 0.001). Brand image also shows a strong influence, with a correlation coefficient of 0.875 and regression coefficient of 1.624 (p < 0.001). Simultaneously, both variables significantly affect visit decisions with an F value of 205.401 and significance of p < 0.001. The coefficient of determination (R²) is 0.820, meaning 82% of the variation in visit decisions is explained by digital marketing and brand image. These findings confirm that digital marketing and brand image are key determinants in influencing patient visit decisions.
The Effect of Social Media Marketing and Electronic Word of Mouth (E-WOM) on Purchasing Decisions: The Mediating Role of Purchase Intention Icha Tri Pratiwi; Arlina Nurbaity Lubis; Beby Karina Fawzeea Sembiring
International Journal of Management, Economic and Accounting Vol. 4 No. 3 (2026): June 2026
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/ijmea.v4i3.762

Abstract

Advances in information technology have driven rapid business transformation, leading to the emergence of many small and medium-sized enterprises (SMEs) and startups that are leveraging digital channels to expand their operations. This study aims to analyze the effect of social media marketing and electronic word of mouth on purchase decisions through purchase intention among consumers of KopiKuni Medan. The rapid development of digital technology and the increasing use of social media have encouraged businesses to optimize digital-based marketing strategies to attract consumers and enhance purchase decisions. This study employs a quantitative approach using a survey method. The sample was determined using purposive sampling, with a total of 230 respondents who are consumers of KopiKuni Medan. The data analysis method used is Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results show that social media marketing has a positive and significant effect on purchase intention and purchase decisions. Electronic word of mouth also has a positive and significant effect on purchase intention and purchase decisions. Furthermore, purchase intention has a positive and significant effect on purchase decisions. The indirect effect testing indicates that purchase intention is able to mediate the relationship between social media marketing and electronic word of mouth on purchase decisions significantly. These findings indicate that effective social media marketing strategies and positive, informative online consumer reviews can increase purchase intention, which ultimately leads to higher purchase decisions. The implications of this study highlight the importance for KopiKuni Medan to optimize social media content, enhance interaction with consumers, and encourage positive electronic word of mouth in order to improve competitiveness and business sustainability in the competitive culinary industry.