Harianto, Rudy Pudjut
Arthavidya Jurnal Ilmiah Ekonomi

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Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada UPT Wilayah III Pasar Klandasan Kota Balikpapan Harianto, Rudy Pudjut; Haslinda, Haslinda
Arthavidya Jurnal Ilmiah Ekonomi Vol 20, No 2 (2018)
Publisher : Arthavidya Jurnal Ilmiah Ekonomi

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Abstract

Abstract: This research aims to analyze the effect quality of services toward consumer satisfaction on UPT region III Klandasan traditional market. Several factors that can be considered in assessing a service given to consumers are reliability, responsiveness, assurance, empathy and tangible. This research used quantitative method with primary data sources and using simple random sampling method with 280 respondents.Data analyse method that used in this research are classical assumption test (normality, multicollinierity, heteroscedasticity, autocorrelation) and Multiple Linier Regression Analyse (correlation coeficient, determination coeficient, F test/varians analyse, t test/significantion test). Accumulatively, coeficient correlation (R) = 0,529  so that it can be said that the independent variables toward dependent variable in this research can giving the strong enough correlation. Result of Test Varians (F) express the Ho can be accepted because Fcount> Ftable or 21,272>2,247. Its meaning that variable of reliability, responsiveness, assurance, empathy and tangible by together did have the influence which significant to consumer satisfaction. The result of significantion test could be explained : (1) there are a significant effect of reliability on consumer satisfaction (2) there are a significant effect of responsiveness on consumer satisfaction (3) there are not a significant effect of assurance on consumer satisfaction (4) there are not a significant effect of empathy on consumer satisfaction, and (5) there are not a significant effect of tangible on consumer satisfaction. Keywords:       reliability, responsiveness, assurance, empathy, tangible, consumer satisfaction.
PENGARUH CURRENT RATIO, DEBT TO ASSET RATIO, DAN TOTAL ASSET TURN OVER TERHADAP NET INCOME GROWTH PADA PT PLN (PERSERO) WILAYAH KALIMANTAN TIMUR DAN KALIMANTAN UTARA AREA BONTANG Mahmudah, Istianatul; Harianto, Rudy Pudjut
Arthavidya Jurnal Ilmiah Ekonomi Vol 18, No 1 (2016)
Publisher : Arthavidya Jurnal Ilmiah Ekonomi

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Abstract : This research aims to analyze the effect of Current Ratio, Debtto Asset Ratio, and Total Asset Turn Over toward Net Income Growth onPT. PLN (Persero) Region East and North Borneo at Bontang Area.Data Analyse method that used in this research are classical assumptiontest (normality, multicollinierity, heteroscedasticity, autocorrelation) andMultiple Linier Regression Analyse (correlation coeficient, determinationcoeficient, F test/varians analyse, t test/significantion test).Accumulatively, coeficient correlation (R) = 0,385 so that it can be saidthat the independent variables toward dependent variable in thisresearch can giving the weak correlation. Result of Test Varians (F)express the Ho refused because Fcount < Ftable or 0,464 < 4,066. Itsmeaning that variable of Current Ratio, variable of Debt to Asset Ratio,and variable of Total Asset Turn Over by together didn’t have theinfluence which significant to Net Income Growth variable.The result of significantion test could be explained : (1) there are not asignificant effect of Current Ratio on Net Income Growth (2) there arenot a significant effect of Debt to Asset Ratio on Net Income Growth (3)there are not a significant effect of Total Asset Turn Over on Net IncomeGrowth.Keywords : Current Ratio, Debt to Asset Ratio, Total Asset Turn Over,Net Income Growth.
ANALISIS PENGARUH KOMPETENSI TERHADAP PENILAIAN KINERJA DOSEN DALAM MATA KULIAH PRAKTIKUM ANGGARAN DARI PERSPEKTIF MAHASISWA STIE MADANI BALIKPAPAN Harianto, Rudy Pudjut
Arthavidya Jurnal Ilmiah Ekonomi Vol 18, No 2 (2016)
Publisher : Arthavidya Jurnal Ilmiah Ekonomi

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Abstract: This research aims to analyze the influence of competenciestoward performance assessment of lecture in the budget practicelearning from student’s perspective on STIE Madani Balikpapan.Data analyse method that used in this research are validity andreliability test; classical assumption test (normality, multicollinierity,heteroscedasticity, autocorrelation); and Multiple Linier RegressionAnalyse (correlation coeficient, determination coeficient, t test/significantion test). Accumulatively, coeficient correlation (R) = 0,656so that it can be said that the independent variables toward dependentvariable in this research can giving the strength correlation. Result ofdetermination coefficient (R2) = 0,414 it can be said the independentvariables can be explain the dependent variable of equal to 41,4%only. While the rest equal to 58,6% explained by other variable fromoutside model. The result of significantion test could be explained :(1) there are have a significant effect of Pedagogical Competenceon Lecture Performance; (2) there are have a significant effect ofProfesional Competence on Lecture Performance; (3) and thereare have a significant effect of Personality Competence on LecturePerformance; (4) there aren’t have a significant effect of SocialCompetence on Lecture Performance.Keywords : Pedagogical Competence, Profesional Competence,Personality Competence, Social Competence, , Lecture Performance.