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The effect of The effect of the number of employees, profitability, business growth on the risk management system: in the Matam Clinic Dedy Triyono; Vip Paramarta; Ayu Laili Rahmiyati
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 2 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i2.8425

Abstract

Study This aim analyze influence amount employees , profitability , and growth business to system management risk at the M Eye Clinic in Blitar City . Research This use approach descriptive quantitative supported by qualitative data from interview For enrich interpretation results analysis . Test results hypothesis show that amount employees (X1), profitability (X2), and growth effort (X3) has an effect positive and significant to system management risk (Y). Significance value of each variable is 0.019 for amount employees , 0.046 for profitability , and 0.047 for growth business , all of which more small from 0.05. With thus , thirdly hypothesis study accepted in a way partial , affirmative that variables the own contribution significant in strengthen system management risks at M Eye Clinic. Keywords : Number of Employees, Profitability , Business Growth , System Management Risk , M Eye Clinic
BEYOND ADOPTION: FACTORS INFLUENCING TELEMEDICINE USAGE RETENTION AMONG PATIENTS IN BALI AND WEST NUSA TENGGARA, INDONESIA Dewa Ayu Vania Novista Anjani; Vip Paramarta; Ayu Laili Rahmiyati; Rulia Rudayat; Kosasih Kosasih
Jurnal Manajemen Kesehatan Indonesia Vol 14, No 2 (2026): Agustus 2026
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.14.2.2026.164-175

Abstract

The COVID-19 pandemic accelerated the adoption of telemedicine as an alternative mode of healthcare delivery. In the post-pandemic period, however, continued telemedicine use is no longer driven by situational constraints but by patients’ evaluations of service value. Evidence on telemedicine usage retention in regions with heterogeneous healthcare access remains limited. This study examines the factors influencing patients’ decisions to retain telemedicine use in the post-pandemic context in Bali and West Nusa Tenggara. A quantitative cross-sectional study was conducted involving 102 patients selected through purposive sampling based on their prior telemedicine experience. Data were collected using a structured questionnaire and analyzed using multiple linear regression to assess the effects of service provider quality, price, ease of use, availability of healthcare professionals, supporting facilities, promotion, and distance to healthcare facilities on telemedicine usage retention. The results show that all variables jointly have a significant effect on telemedicine usage retention (p < 0.001), explaining 53.39% of the variance. Service provider quality emerged as the strongest determinant (27.19%), followed by price (5.94%), ease of use (5.51%), availability of healthcare professionals (5.40%), distance to healthcare facilities (4.59%), supporting facilities (3.59%), and promotion (1.16%). These findings indicate that telemedicine usage retention is shaped by service-related, technological, and geographical factors. This study concludes that sustaining telemedicine use beyond the pandemic requires prioritizing service provider quality alongside affordability, usability, and access considerations. Telemedicine providers and hospitals should strengthen provider competence and integrate telemedicine into routine care pathways to support long-term utilization. Keywords: telemedicine, usage retention, patient decision-making, post-pandemic healthcare