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Fitriah Fitriah
Universitas Muhammadiyah Bengkulu
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Exploring Healthcare Workers’ Readiness And Acceptance Of Electronic Medical Record Implementation Dwii Novriansyah; Fani Oktafianti; Wiwik Anggi; Khusnul Khotimah; Novia Endjlina; Khairunnisyah Khairunnisyah; Fitriah Fitriah
Multidisciplinary Journals Vol. 3 No. 2 (2026): 2026
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v3i2.1498

Abstract

This study aims to explore healthcare workers’ readiness and acceptance toward the implementation of Electronic Medical Records (EMR) using a qualitative approach. A descriptive exploratory design was employed to gain an in-depth understanding of healthcare workers’ experiences and perceptions. Data were collected through semi-structured in-depth interviews with healthcare workers, including doctors, nurses, and medical record staff, selected using purposive sampling. The data were analyzed using thematic analysis. The findings revealed that healthcare workers generally have positive perceptions of EMR, particularly in improving efficiency, data accuracy, and quality of healthcare services. However, variations in acceptance and readiness were identified, influenced by factors such as perceived usefulness, perceived ease of use, organizational support, and individual technological readiness. Several challenges were also found, including limited training, technical issues, and inadequate infrastructure. The results are interpreted using the Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB), and Technology Readiness Index (TRI), which provide a comprehensive understanding of factors influencing EMR implementation. This study highlights the importance of system usability, organizational support, and continuous training in enhancing healthcare workers’ readiness and acceptance. Strengthening these aspects is essential to ensure effective and sustainable EMR implementation in healthcare settings.
Evaluation of Electronic Medical Record Implementation and the Quality of Medical Record Documentation in Hospitals in South Sumatra Novta Santoso; Reza Futriana; Nada Ledika; Zakiatul Hasanah; Khairunnisa Khairunnisa; Fitriah Fitriah
Jurnal Multidisiplin Vol. 2 No. 4 (2026): Juni
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v2i4.712

Abstract

Electronic medical records (EMR) are part of the digital transformation in the healthcare sector aimed at improving service quality through more efficient and accurate patient data management. This study aimed to evaluate the implementation of electronic medical records and the quality of medical record documentation in a hospital in South Sumatra. This study employed a quantitative approach with a descriptive analytic design. The sample consisted of 100 inpatient medical record documents selected using purposive sampling. Data were collected through observation using a checklist and analyzed using univariate and bivariate analysis with the Chi-Square test. The results showed that the completeness of medical record documentation was 80%, with patient identity having the highest completeness (90%) and physician signatures the lowest (70%). The implementation of EMR was optimal in 60% of cases, while 40% were not optimal. Statistical analysis revealed a significant relationship between EMR implementation and the quality of medical record documentation (p = 0.003). The implementation of electronic medical records contributes to improving the quality of medical record documentation; however, further optimization is needed through improving healthcare personnel competence, strengthening system infrastructure, and conducting regular evaluations.
Co-Authors Dwii Novriansyah Fani Oktafianti Khairunnisa Khairunnisa Khairunnisyah Khairunnisyah Khusnul Khotimah Nada Ledika Novia Endjlina Novta Santoso Reza Futriana Wiwik Anggi Zakiatul Hasanah