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All Journal Publik (Jurnal Ilmu Administrasi) Jurnal Ilmiah Tata Sejuta STIA Mataram
Rosyidatuzzahro Anisykurlillah
Universitas Pembangunan Nasional "Veteran" Jawa Timur
Economics, Econometrics & Finance Social Sciences

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Agile Governance in Employment Services through the Arek Suroboyo Siap Kerjo (ASSiK) Application at the Department of Industry and Manpower of Surabaya City Sharifah Shahira; Rosyidatuzzahro Anisykurlillah
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.561-575.2025

Abstract

The need for adaptive, efficient, and technology-based public services is becoming increasingly urgent amid rapid environmental changes, particularly in the employment sector. This condition encourages bureaucracies to respond adaptively, one of which is through the application of agile governance. The Covid-19 pandemic prompted the Department of Industry and Manpower of Surabaya City to shift its conventional job fair services to a digital system through the launch of the Arek Suroboyo Siap Kerjo (ASSiK) application an innovation based on information technology that connects job seekers and companies online. This study aims to analyze the implementation of agile governance principles in employment services through ASSiK at the Department of Industry and Manpower of Surabaya City. The principles include: value proposition and agility shift, leadership readiness for change, citizen-centric approach, and human resource investment. This research uses a descriptive qualitative approach with data collected through interviews, observations, and documentation. The findings indicate that the implementation of agile governance has been fairly optimal, especially in the aspects of value proposition and human resource investment. However, challenges remain in leadership readiness for change, particularly due to limited staffing and the absence of Standard Operating Procedures (SOP) for ASSiK usage. Additionally, the citizen-centric approach has not been fully realized due to the lack of collaboration with stakeholders in service standard formulation and the limited reach of socialization efforts. The study recommends adding ASSiK management personnel, drafting SOPs, strengthening stakeholder collaboration, and enhancing the effectiveness of outreach to reach more job seekers.
Analisis Pengaruh Efektivitas E-Performance terhadap Kinerja Aparatur Sipil Negara (ASN) Putri Melinda Sari; Rosyidatuzzahro Anisykurlillah
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 11 No 2 (2025): Jurnal Ilmiah Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v11i2.679

Abstract

This study aims to examine the effectiveness of e-performance implementation on the performance of the State Civil Apparatus (ASN) at the Surabaya City Transportation Agency. The focus of the problem lies in the effectiveness of e-performance and ASN performance at the Surabaya City Transportation Agency. This quantitative research employs the Effectiveness variable (X) as an independent variable, referring to Duncan's theory (1973). The employee performance variable (Y), as the dependent variable, refers to the theoretical approach of Bernardin (2012). This study employed a quantitative methodology, collecting data via questionnaires and documentation. The population comprised 236 State Civil Apparatus from the Surabaya City Transportation Agency, with a sample of 142 respondents determined based on the Issac and Michael table. The results show that the effectiveness of the application of e-performance has a positive and significant influence on the performance of ASN at the Surabaya City Transportation Agency. The results of the t-test show that the significance value is 0.000 (p < 0.05), and the t-count is 14.565 (t-count> t-table 1.977). The coefficient of determination test yields an R-squared value of 0.602. That indicates that the variable effectiveness of e-performance implementation can explain and contribute an influence of 60.2% to the ASN performance variable.
Co-Authors Putri Melinda Sari Sharifah Shahira