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All Journal Jurnal Ilmu Komputer dan Informatika
Rania Lionar
Sistem Informasi , Fakultas Ilmu Komputer, Universitas Pembangunan Nasional “Veteran” Jakarta
Computer Science & IT Electrical & Electronics Engineering Engineering Mathematics

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Perancangan Sistem Antrean Berbasis Web Apotek Veteran Menggunakan ERD, CDM, PDM Adiva Mayyadah Putri Prasetyo; Khansa Khayyira Kurniawan; Rania Lionar; Zatin Niqotaini
Jurnal Ilmu Komputer dan Informatika | E-ISSN : 3063-9026 Vol. 2 No. 4 (2026): April - Juni
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jiki.v2i4.1390

Abstract

Digital transformation in healthcare requires improving queue management and drug inventory in pharmacies. A major problem in traditional pharmacies is patient crowding, which stems from uncertainty about waiting times and drug availability. This study seeks to create a web-based Queue Information System for Veteran Pharmacy that includes real-time queue tracking and clear drug status updates. The system will mainly show the status of prescription processing; when stock runs out, the status will change to restocking. This allows patients to leave the pharmacy and receive automatic notifications when their medicine is available, cutting down on physical waiting time. The methodology emphasizes structured database design using the Entity Relationship Diagram (ERD), Conceptual Data Model (CDM), and Physical Data Model (PDM) approaches for implementation in a Database Management System (DBMS). The results outline a plan for a web application that effectively reduces waiting room congestion and speeds up the drug supply process through automated restocking.
Co-Authors Adiva Mayyadah Putri Prasetyo Khansa Khayyira Kurniawan Niqotaini, Zatin