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Cakupan Pelayanan Halte Trans Metro Bandung dan Trans Metro Pasundan Terhadap Guna Lahan Permukiman di Kota Bandung Achmad Fauzan Iscahyono; Habibi Mujahidin Mukhlis Sudrajat
Jurnal Keselamatan Transportasi Jalan (Indonesian Journal of Road Safety) Vol. 13 No. 1 (2026): JURNAL KESELAMATAN TRANSPORTASI JALAN (INDONESIAN JOURNAL OF ROAD SAFETY)
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46447/ktj.v13i1.781

Abstract

The less-than-ideal condition of bus stops in Bandung City has the potential to hinder the movement of people in residential areas that depend on buses, as well as reduce the advantages of public transportation as a sustainable mobility solution. This study aims to identify the service coverage of Trans Metro Bandung (TMB) and Trans Metro Pasundan (TMP) bus shelters in relation to residential land use in Bandung City. The method used is quantitative research with buffer and network analysis utilizing ArcGIS 10.8 software. The data collected includes the distribution points of bus shelters, road networks, and residential land use in Bandung City. The buffer analysis results show that the service coverage of bus shelters within a 400-meter radius largely fails to serve most of the residential land use adequately. Furthermore, the network analysis indicates that although some residential areas fall within the service radius, accessibility remains limited due to the condition of road networks that are still not accessible and adequate. The conclusion of this study is that many residential land areas are still underserved and inaccessible to TMB and TMP bus shelters. Therefore, additional bus shelters, feeder routes, and road infrastructure improvements are needed to enhance the accessibility and service coverage of TMB and TMP bus transportation in Bandung City.
Cakupan Pelayanan Halte Trans Metro Bandung dan Trans Metro Pasundan Terhadap Guna Lahan Permukiman di Kota Bandung Achmad Fauzan Iscahyono; Habibi Mujahidin Mukhlis Sudrajat
Jurnal Keselamatan Transportasi Jalan (Indonesian Journal of Road Safety) Vol. 13 No. 1 (2026): JURNAL KESELAMATAN TRANSPORTASI JALAN (INDONESIAN JOURNAL OF ROAD SAFETY)
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46447/ktj.v13i1.781

Abstract

The less-than-ideal condition of bus stops in Bandung City has the potential to hinder the movement of people in residential areas that depend on buses, as well as reduce the advantages of public transportation as a sustainable mobility solution. This study aims to identify the service coverage of Trans Metro Bandung (TMB) and Trans Metro Pasundan (TMP) bus shelters in relation to residential land use in Bandung City. The method used is quantitative research with buffer and network analysis utilizing ArcGIS 10.8 software. The data collected includes the distribution points of bus shelters, road networks, and residential land use in Bandung City. The buffer analysis results show that the service coverage of bus shelters within a 400-meter radius largely fails to serve most of the residential land use adequately. Furthermore, the network analysis indicates that although some residential areas fall within the service radius, accessibility remains limited due to the condition of road networks that are still not accessible and adequate. The conclusion of this study is that many residential land areas are still underserved and inaccessible to TMB and TMP bus shelters. Therefore, additional bus shelters, feeder routes, and road infrastructure improvements are needed to enhance the accessibility and service coverage of TMB and TMP bus transportation in Bandung City.
TINGKAT PELAYANAN BUS WISATA SONAGAR BERDASARKAN PERSEPSI PENUMPANG MENGGUNAKAN SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) Achmad Fauzan Iscahyono; M. Daffa Salman Al Farisi; Habibi Mujahidin Mukhlis Sudrajat
Jurnal IPTA (Industri Perjalanan Wisata) Vol. 14 No. 1 (2026): Jurnal IPTA (July 2026)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2026.v14.i01.p1

Abstract

Banyaknya potensi dan objek daya tarik wisata di Kabupaten Garut menyebabkan tingginya wisatawan yang berkunjung. Untuk mendukung kegiatan pariwisata tersebut, Pemerintah Provinsi Kabupaten Garut menghibahkan dua bus wisata yang diberi nama Bus Wisata Sonagar. Namun, penumpang tidak memiliki kepastian dalam menggunakan Bus Wisata Sonagar karena lamanya waktu tunggu, ketidaktersediaan prasarana bus, dan ketepatan waktu. Maka dari itu, diperlukan kajian mengenai tingkat pelayanan Bus Wisata Sonagar. Penelitian ini menggunakan metode kuantitatif deskriptif dengan tujuan mengetahui tingkat pelayanan bus berdasarkan persepsi penumpang dengan metode Service Quality (Servqual) serta Importance Performance Analysis (IPA). Hasil penelitian menunjukkan bahwa tingkat pelayanan Bus Wisata Sonagar belum sepenuhnya memenuhi harapan penumpang, dengan atribut ketersediaan sarana dan prasarana serta ketepatan waktu operasional menjadi prioritas utama perbaikan. Oleh karena itu, pengelola perlu meningkatkan kualitas layanan melalui penyediaan fasilitas pendukung pada titik pemberhentian dan pemberangkatan, pengaturan jadwal operasional yang lebih terstruktur, serta optimalisasi pengelolaan armada guna meningkatkan keandalan layanan Bus Wisata Sonagar