Yohanes Ferry Cahaya
Magister Manajemen, Universitas Dirgantara Marsekal Suryadarma

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Education Level and Achievement Motivation Mediated by Job Satisfaction in Developing Nurses Performance at Moh. Ridwan Meuraksa General Hospital Yohanes Ferry Cahaya; Herni Pujiati; Santi Dwi Jayanti; Annathasia Puji Erasashanti; Theresia Oktavia Sadipung
Jurnal MANDIRI: Ilmu Pengetahuan, Seni, dan Teknologi Vol 9 No 2: Desember 2025
Publisher : Lembaga Kajian Demokrasi dan Pemberdayaan Masyarakat (LKD-PM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33753/mandiri.v9i2.344

Abstract

Nursing performance remains critical to quality healthcare delivery, yet the mechanisms through which education level and achievement motivation influence performance outcomes remain understudied. This study examines the mediating role of job satisfaction in the relationships between education level, achievement motivation, and nurse performance at Moh. Ridwan General Hospital, Meuraksa. A cross-sectional study was conducted with 250 nurses using Smart PLS-SEM analysis. Data were collected through validated questionnaires measuring education level, achievement motivation, job satisfaction, and performance. Education level significantly influenced both job satisfaction and performance. Achievement motivation demonstrated strong positive effects on job satisfaction and performance. Job satisfaction partially mediated the relationships between education level and performance, and between achievement motivation and performance. The findings emphasize the importance of developing educational pathways and motivational programs while fostering job satisfaction to enhance nursing performance in hospital settings.
Consumer Satisfaction as a Mediating Variable: The Impact of Service Quality and Consumer Perception on iPhone Purchase Decisions in Depok City Alloysius Pamruda Dhika Mahendra; Yohanes Ferry Cahaya; Herni Pujiati; Ilham Nawang Armanda
JURNAL KEWIRAUSAHAAN, AKUNTANSI DAN MANAJEMEN TRI BISNIS Vol 8 No 1 (2026): Jurnal Kewirausahaan, Akuntansi dan Manajemen Tri Bisnis (JKAMTB)
Publisher : STIE Tri Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59806/jkamtb.v8i1.746

Abstract

This study examines the influence of service quality and consumer perception on iPhone purchase decisions, mediated by consumer satisfaction among 200 consumers in Depok City, Indonesia. Using Smart PLS-SEM analysis, findings reveal that service quality significantly impacts consumer satisfaction (?=0.412, p<0.001) and purchase decisions (?=0.328, p<0.001). Consumer perception demonstrates significant effects on satisfaction (?=0.385, p<0.001) and purchase decisions (?=0.294, p<0.01). Consumer satisfaction partially mediates the relationship between service quality and purchase decisions (?=0.189, p<0.01), and between consumer perception and purchase decisions (?=0.176, p<0.01). The model explains 68.3% variance in purchase decisions, confirming satisfaction's crucial mediating role in premium smartphone purchasing behavior.