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All Journal MANKEU (JURNAL MANAJEMEN KEUANGAN) AMNESIA (JURNAL MANAJEMEN SUMBER DAYA MANUSIA)
S.M Guntur
Universitas Islam Indragiri
Economics, Econometrics & Finance Social Sciences

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ANALYSIS OF THE EFFECTIVENESS AND EFFICIENCY OF BUDGET MANAGEMENT AT THE POPULATION AND CIVIL REGISTRATION OFFICE OF INDRAGIRI HILIR REGENCY Sami Cahyani; Raju Maulana; S.M Guntur
MANKEU (JURNAL MANAJEMEN KEUANGAN) Vol. 4 No. 1 (2026): MANKEU (JURNAL MANAJEMEN KEUANGAN)
Publisher : Indragiri Research Center (ingreat)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61167/mnk.v4i1.315

Abstract

This study aims to analyze the level of effectiveness and efficiency of budget management at the Population and Civil Registration Office of Indragiri Hilir Regency during the period of 2022–2024. Good budget management is one of the important indicators in realizing transparent, accountable, and performance-oriented governance. The research method used is a quantitative approach with a descriptive type of research. The data used consisted of primary data obtained through questionnaires and observations, as well as secondary data in the form of budget realization reports, budget implementation documents, and regional financial statements. The data analysis technique is carried out using quantitative descriptive analysis through the calculation of the effectiveness ratio and efficiency ratio which are then categorized based on the applicable assessment standards. The results of the study show that the level of effectiveness of budget management is in the effective category with an average of 95.5%. Meanwhile, the level of budget management efficiency is in the category of quite efficient with an average of around 88.6%. This shows that budget management has been able to achieve the set targets with relatively optimal use of resources. However, there are still several obstacles such as increasing operational costs and the need to optimize internal supervision. Therefore, improvements are needed in budget planning, improvement of the supervision system, and optimization of the use of information technology to improve the efficiency of budget management in the future
ANALISIS PENGELOLAAN SUMBER DAYA MANUSIA PADA KASI PELAYANAN DAN DAMPAKNYA TERHADAP KUALITAS LAYANAN ADMINISTRASI DI KANTOR DESA GEMILANG JAYA Mustika; Raju Maulana; S.M Guntur
AMNESIA (JURNAL MANAJEMEN SUMBER DAYA MANUSIA) Vol. 4 No. 2 (2026): AMNESIA (Jurnal Manajemen Sumber Daya Manusia)
Publisher : Indragiri Research Center (ingreat)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61167/amnesia.v4i2.322

Abstract

Penelitian ini bertujuan untuk menganalisis pengelolaan sumber daya manusia yang dilakukan oleh Kasi Pelayanan serta dampaknya terhadap kualitas layanan administrasi di Kantor Desa Gemilang Jaya. Penelitian ini menggunakan pendekatan kualitatif dengan jenis studi deskriptif. Data dikumpulkan melalui wawancara, observasi, dan dokumentasi terhadap 40 orang masyarakat yang pernah mengurus layanan administrasi pada Kasi Pelayanan minimal satu kali dalam satu tahun terakhir. Analisis data dilakukan menggunakan model analisis interaktif Miles, Huberman, dan Saldaña yang meliputi reduksi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa pengelolaan sumber daya manusia pada Kasi Pelayanan telah berjalan secara fungsional, namun belum sepenuhnya optimal. Perencanaan kerja masih bersifat situasional, pembagian tugas masih fleksibel dan kadang menimbulkan tumpang tindih pekerjaan, serta evaluasi kinerja belum menggunakan indikator tertulis. Koordinasi dan komunikasi antarperangkat desa berjalan cukup baik secara informal sehingga mendukung daya tanggap dan empati dalam pelayanan. Namun, belum adanya pelatihan rutin, SOP tertulis, serta sistem evaluasi kinerja yang terukur menyebabkan kualitas layanan belum sepenuhnya konsisten, terutama pada aspek keandalan, daya tanggap, dan ketepatan waktu pelayanan. Dengan demikian, diperlukan pengelolaan SDM yang lebih terstruktur melalui penyusunan SOP, pembagian tugas yang jelas, pelatihan rutin, dan evaluasi kinerja berbasis indikator untuk meningkatkan kualitas layanan administrasi desa.
Co-Authors Mustika Raju Maulana Sami Cahyani