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All Journal LINK Journal of Medical and Health Science
Ricky Wiranata
Institut Kesehatan Helvetia Pekanbaru
Decision Sciences, Operations Research & Management Health Professions Medicine & Pharmacology Public Health

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Pemanfaatan Teknologi Informasi dan Komunikasi di bidang Kesehatan di Masyarakat Alfan Najmi; Ricky Wiranata; Astri Khoir K
Jurnal LINK Vol 22 No 1 (2026): MEI 2026
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat, Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/link.v22i1.14967

Abstract

The development of Information and Communication Technology (ICT) in the healthcare sector has provided various conveniences in accessing digital health services, such as online consultations, medication ordering, and access to health information through Android-based applications. However, the utilization of these technologies in the community remains suboptimal due to low levels of digital literacy and limited public trust in health applications. This community service activity aimed to improve public knowledge, skills, interest, and trust in using Android-based health applications. The activity was conducted through counseling sessions and hands-on workshops for residents of Alfatih Regency Phase IV, Tenayan Raya, Pekanbaru City. The results showed improvements across all indicators after the implementation of the program. Public knowledge, capabilities, and trust in health applications are increasing. The N-Gain analysis demonstrated high-category improvements in knowledge (0.79) and application usage skills (0.73), while interest (0.58) and trust (0.54) were categorized as moderate. This activity proved effective in improving community digital literacy in the healthcare sector and can serve as an initial step toward broader utilization of digital health services within the community.
Analisis Pemeliharaan Alat Medis Oleh Instalasi Pemeliharaan Sarana Rumah Sakit Umum Daerah Petala Bumi Provinsi Riau Tahun 2023: Analysis of Medical Equipment Maintenance by the Facility Maintenance Installation at Petala Bumi Regional General Hospital, Riau Province, in 2023 RICKY WIRANATA
JOURNAL OF MEDICAL AND HEALTH SCIENCE Vol. 2 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidaorjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/anamnetic.v2i2.1620

Abstract

The Hospital Facility Maintenance Installation (IPSRS) at Petala Bumi Regional General Hospital, Pekanbaru, functions under the direct supervision of the Hospital Director and is responsible for maintaining hospital facilities, infrastructure, and medical equipment to ensure safety and service quality. This descriptive-analytic qualitative study (2023) aimed to analyze the medical equipment maintenance system at IPSRS, involving four informants from hospital management and technical staff. Data were obtained through interviews, observations, and document reviews, analyzed using content analysis with triangulation techniques. The findings show that IPSRS faces human resource shortages, with limited staff qualifications and multitasking duties affecting performance. The maintenance budget is available but requires better allocation. Materials and spare parts are mostly sufficient but partly depend on third-party suppliers. SOPs exist but are not fully implemented due to HR constraints and lack of evaluation. The organizational structure functions adequately but needs better HR placement. It is recommended that hospital management add skilled technical staff, update SOPs, and enhance staff competence through training and certification. Strengthening HR, budget management, and maintenance procedures will improve IPSRS efficiency and support high-quality, sustainable hospital services.
Analisis Sarana Pencetakan Kartu Berobat Pasien Secara Berulang-Ulang Oleh Pegawai Rekam Medik Di Bagian Pendaftaran Di Rsud Teluk Kuantan Tahun 2023: Analysis of the Repeated Printing of Patient Medical Cards by Medical Record Staff in the Registration Section at Teluk Kuantan Regional General Hospital in 2023 RICKY WIRANATA
JOURNAL OF MEDICAL AND HEALTH SCIENCE Vol. 2 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidaorjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/anamnetic.v2i2.1623

Abstract

To enhance the quality of services within the Medical Record Installation, it is necessary to implement a patient registration system that is simple, efficient, and easily accessible. One of the essential components of this system is the patient medical card, which is issued by the medical record unit to facilitate the identification and management of patient data. The main objective of this program is to optimize the hospital’s information management system, particularly within the Medical Record Installation of RSUD Teluk Kuantan, to support accurate, timely, and integrated health data management. The activity was carried out through three main stages: Preparation Phase – including the introduction and orientation at RSUD Teluk Kuantan. Implementation Phase – involving interviews, direct observations, and document reviews within selected medical record units. Reporting Phase – consisting of the preparation of the final report (Chapters I–VIII), followed by consultations with the field supervisor and academic advisor, and concluded with a residency result seminar. The priority problem was identified using the USG (Urgency, Seriousness, and Growth) method, which determined that the main issue was the Patient Medical Card Management System at RSUD Teluk Kuantan. As part of the Action Plan, the proposed solution involved establishing a Memorandum of Understanding (MoU) between the Head of the Medical Record Installation and the Hospital Director, concerning the development and implementation of an improved patient medical card system at RSUD Teluk Kuantan. Additionally, another strategic solution was to recruit new human resources who meet the professional qualifications required for the medical record department. This step aims to strengthen the unit’s operational capacity and ensure that medical record services are conducted effectively and in accordance with hospital standards.
Co-Authors Alfan Najmi Astri Khoir K