Adenanthera Lesmana
Universitas Maritim AMNI

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Pengaruh Proses, Kualitas Layanan, dan Fasilitas terhadap Kinerja Ekspor Logistik Maritim Indonesia Raja Ferry Surya Gemilang; Adenanthera Lesmana; Dhanan Abimanto
Logistics and Supply Chain Insights Vol. 1 No. 2 (2025): September: Logistics and Supply Chain Insights
Publisher : Indonesian Maritime Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65428/login.v1i2.43

Abstract

This study analyzes the influence of internal operational variables—Process, Service Quality, and Facilities—on the Export Performance of PT. Panah Perdana Logisindo, a freight forwarding company in Semarang. Maritime logistics plays a crucial role in national competitiveness, but company performance often faces challenges amidst the complexity of global supply chains . Employing a quantitative approach with a sample of 100 export service users, multiple linear regression analysis indicates that all three independent variables positively and significantly affect Export Performance (Y). The results reveal that Process has the most dominant influence (\beta=0.309), followed closely by Facilities (\beta=0.302) and Service Quality (\beta=0.255). The model explains 53.0% of the variance in the company's Export Performance (Raja Ferry, 2025 2). These findings confirm the necessity of strengthening micro-operational aspects (efficient procedures, robust networks, and staff professionalism) as a core strategy for enhancing profitability and customer loyalty amidst macro-logistical challenges in Indonesia.
Analisis prioritas faktor kendaraan, manusia, dan jalan terhadap kecelakaan lalu lintas di koridor inspeksi Kalimalang, Bekasi Nur Wulan Sari; Adenanthera Lesmana; Roesjanto Roesjanto
Logistics and Supply Chain Insights Vol. 1 No. 2 (2025): September: Logistics and Supply Chain Insights
Publisher : Indonesian Maritime Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65428/login.v1i2.68

Abstract

The rapid development and population growth in Bekasi Regency, Indonesia, have resulted in increasing traffic density and a corresponding rise in road traffic accidents (RTA), particularly along the critical 28 km Kalimalang Inspection Highway, locally known as "Jalur Tengkorak." This study aims to analyze the simultaneous and partial influence of Vehicle Factors (X1), Human Factors (X2), and Road Physical Condition Factors (X3) on RTA (Y). A quantitative descriptive approach utilizing Multiple Linear Regression (MLR) was employed, based on primary data collected through questionnaires from 100 motorcycle riders and secondary data from Polresta Bekasi (2022). The findings confirm that all three variables significantly and positively influence RTA, resulting in the model \hat{Y} = 2.218 + 0.302 X1 + 0.161 X2 + 0.289 X3 + \mu. The adjusted coefficient of determination (R^2) is 0.514, indicating that 51.4\% of RTA variation is explained by these factors. Crucially, the Road Physical Condition Factor (X3) emerged as the strongest predictor (t=4.429, \beta=0.385), surpassing the traditional dominance of human error. This key finding suggests that mitigation strategies must prioritize urgent infrastructure repair addressing potholes, road waves, and insufficient markings to significantly reduce accident frequency in this corridor.