Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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All Journal Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management
Putu Agus Murtono
Politeknik Negeri Bali
Humanities Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Housekeeping Staff Work Strategies In Maintaining Cleanliness And Comfort In 3-Star Hotels In Bali Putu Agus Murtono; I Putu Sagita Jaya Utama; I Made Ojes Mahardika; I Komang Ardana; Ida Bagus Manuaba
Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Vol. 9 No. 1 (2026): Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and
Publisher : Politeknik Internasional Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46837/journey.v9i1.379

Abstract

The hotel industry in Bali faces relatively high occupancy rates, requiring continuous operational readiness, particularly in the housekeeping department, which plays a direct role in maintaining cleanliness and guest comfort. Increasing workloads and tight operational schedules demand adaptive work strategies to sustain service quality. This study aims to analyze the work strategies of housekeeping staff in maintaining hotel cleanliness and comfort in Bali. This study employed a qualitative approach through field observations, in-depth interviews with housekeeping staff and supervisors, and analysis of hotel operational documents. Data were analyzed through data reduction, data display, and conclusion drawing, combined with a SWOT analysis. The findings indicate that housekeeping strategies include work rhythm management, flexible task allocation, team coordination, and the use of work experience in handling operational pressures. In practice, staff prioritize room cleaning based on occupancy urgency and apply cross-task assistance to ensure timely room readiness during peak periods. These strategies help maintain consistent cleanliness standards in both guest rooms and public areas. The study implies the need to strengthen housekeeping work systems and internal controls to sustain service quality amid dynamic operational conditions.
Jembrana Regency's Lively Festival As A Representation Of Local Arts, Culture And Tourism In Commemoration Of The 130th Anniversary Of The City Of Negara Putu Agus Murtono; Ni Made Yeni Dwi Rahayu; Ni Putu Dewi Eka Yanti
Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Vol. 8 No. 2 (2025): Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and
Publisher : Politeknik Internasional Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46837/journey.v8i2.312

Abstract

The Jembrana Regency Semarak Festival, held to commemorate the 130th anniversary of Negara City, serves as an important platform for showcasing traditional arts, strengthening local identity, and encouraging the development of culture-based tourism. This study aims to analyze the festival's role in representing the arts and culture of the Jembrana community and its role in strengthening local tourism. A qualitative method was used, with interviews conducted with ten informants from the committee, artists, MSMEs, community leaders, and tourists. The data obtained were analyzed through stages of reduction, presentation, and conclusion drawing to obtain a comprehensive picture of the festival's meaning. The results show that the festival plays a role in preserving traditional arts through performances of Jegog, a traditional dance, and Makepung, a symbol of regional identity. Community involvement significantly contributes to maintaining the continuity of traditions while demonstrating a sense of ownership of local culture. Artistic innovation combined with modern elements also provides space for traditions to remain relevant amidst changing times. Furthermore, the festival offers educational value by involving the younger generation in the cultural heritage process. From a tourism perspective, the Semarak Festival has a positive impact on strengthening the destination's image and improving the local economy. Craft exhibitions, culinary bazaars, and the involvement of MSMEs open up new market opportunities while enriching the tourist experience. The 130th anniversary of Kota Negara adds a historical dimension that reinforces the festival's value, giving it the potential to expand the promotion of culture-based tourism at the local and regional levels. The implications of this research lie in the importance of integrating arts and culture with tourism development strategies, which can serve as a reference in designing similar festival models in other regions.
Co-Authors I Komang Ardana I Made Ojes Mahardika I Putu Sagita Jaya Utama Ida Bagus Manuaba Ni Made Yeni Dwi Rahayu Ni Putu Dewi Eka Yanti