Ainul Anggita
Universitas Muhammadiyah Sidenreng Rappang

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Implementasi Kebijakan Aplikasi SRIKANDI dalam Pengelolaan Surat Menyurat di Dinas Perhubungan Kabupaten Sidenreng Rappang Ainul Anggita; Andi Astinah Adnan; Erfina Erfina
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 5 No. 2 (2026): Juni 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v5i2.7958

Abstract

This study aims to analyze the implementation of the Integrated Dynamic Archiving Information System (SRIKANDI) application policy in managing correspondence at the Sidenreng Rappang Regency Transportation Agency and identify supporting and inhibiting factors. The main problems encountered include limited human resource competency in operating the application and internet network constraints that impact the smoothness of digital administrative management.This study used a qualitative approach, collecting data through in-depth interviews, observation, and documentation with informants consisting of agency heads, operators, and user employees selected purposively. Data were analyzed using Nvivo software through the stages of data reduction, data presentation, and conclusion drawing, utilizing Merilee S. Grindle's policy implementation theory approach, which encompasses the content of policy and the context of implementation. The results indicate that SRIKANDI implementation has been successful in improving the efficiency, transparency, and effectiveness of correspondence management, but is not yet optimal due to limited human resources and network infrastructure. Leadership support, the existence of SOPs, and the role of operators are the main supporting factors, while limited technical capabilities and network are inhibiting factors. This study recommends improving employee training, strengthening network infrastructure, and conducting ongoing evaluations to support the optimization of digital-based policy implementation in local government.