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All Journal Jurnal Iman dan Spiritualitas Kariman: Jurnal Pendidikan Keislaman
Okke Rosmaladewi
Universitas Islam Nusantara, Bandung
Religion Humanities Education Social Sciences

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Pelembagaan Collaborative Governance dalam Penguatan Mutu Layanan Administrasi Madrasah Afifah Khairunnisa; Wenny Agustina; Okke Rosmaladewi
Kariman: Jurnal Pendidikan Keislaman Vol. 14 No. 1 (2026): Pendidikan Keislaman
Publisher : Institut Kariman Wirayudha Sumenep

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52185/kariman.v14i1.1145

Abstract

This study analyzes the institutionalization of collaborative governance in strengthening administrative service quality in a madrasah. Administrative services support school governance, information transparency, academic document management, and public trust. This study used a qualitative case study method at MTs Al Hasan Karawang. Data were collected through in-depth interviews, observation, and documentation involving 11 informants, including the principal, teachers, administrative staff, school committee members, parents, and students. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña through data condensation, data display, and conclusion drawing. The findings show that administrative service improvement has involved various stakeholders through communication, coordination, document management, information sharing, and complaint handling. However, the collaboration remains largely informal and has not been fully supported by integrated digital systems, clear service standards, and regular data-based evaluation. This study concludes that administrative service quality can be strengthened through facilitative leadership, clear stakeholder role division, gradual administrative digitalization, administrative staff capacity building, and data-based service evaluation.
Principal Leadership Strategies for Enhancing Elementary School Quality: Comparative Case Studies of Two Urban Schools in Indonesia Dewi Komarasari; Okke Rosmaladewi
Jurnal Iman dan Spiritualitas Vol. 6 No. 1 (2026): Jurnal Iman dan Spiritualitas
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jis.v6i1.49519

Abstract

In a school environment, principal leadership can impact learning. A leader must be dedicated to advancing the school and raising learning standards in the institution they lead. The principal's role has a significant impact on how education is developed and improved. Focusing on SDN Bunut and SDN Kabandungan in Sukabumi City, this study attempts to characterize and examine principals' management practices in improving learning standards at the elementary school level. This study focuses on how principals plan, implement, and evaluate initiatives to improve educational quality. A qualitative research strategy, combined with a case study methodology and a multi-site research design, was used. In-depth interviews, documentation studies, and observations were used as data collection methods. Based on the research findings, principals at both schools can strategically improve learning standards by promoting a collaborative work environment, encouraging teachers to be professional, making optimal use of available school resources, and enlisting the support of parents and the community to support educational initiatives. The implementation of quality improvement management is also hampered by various issues, including limited budgets, inadequate infrastructure, and differences in teacher skills. On the other hand, data-driven, adaptive, and participatory leadership techniques can be more effective in encouraging the achievement of learning objectives. The findings of this study indicate that improving teaching standards at the elementary school level will largely depend on teacher quality, including the leadership of communicative, visionary, and sensitive principals.
Co-Authors Afifah Khairunnisa Dewi Komarasari Wenny Agustina