Riza Alfian
Department of Pharmacy, Sekolah Tinggi Ilmu Kesehatan ISFI Banjarmasin, Banjarmasin, Indonesia

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Readiness and Acceptance of Health Providers using Clinical Decision Support System at Probolinggo Primary Healthcare Centers Rokayah Rokayah; Riza Alfian; Yunita Nita; Hanni Prihhastuti Puspitasari
Journal of Public Health and Pharmacy Vol. 5 No. 2 (2025)
Publisher : Pusat Pengembangan Teknologi Informasi dan Jurnal Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jphp.v5i2.6709

Abstract

Introduction: The government targets a significant reduction in antibiotic resistance by 2030 through wise antibiotic management, including implementing the Clinical Decision Support System (CDSS) for Health Providers in Non-Pneumonia acute respiratory infections (ISPA) and Non-specific Diarrhea in Primary Healthcare Centre (Puskesmas). However, the readiness and acceptance of Health Providers to CDSS need to be evaluated. This study evaluates the readiness and acceptance of doctors, nurses, midwives, pharmacists, and pharmacists' assistants in Puskesmas using CDSS. Methods: The method used was a cross-sectional quantitative survey with snowball sampling of 185 respondents at the Probolinggo Puskesmas in July-August 2024. The questionnaire was developed based on a combination of the Technology Readiness Index and the Technology Acceptance Model (TRAM), and the data was analyzed using SEM-PLS (Structural Equation Modeling-Partial Least Squares). Result: This study revealed that optimism contributed positively to the perception of ease of use (PEOU) and perception of benefits (PU) of CDSS. Innovation also contributed positively to PEOU, but not significantly to PU. Optimism increases PEOU and PU, while innovation only increases PEOU. Although innovation is insignificant to PU, it has a more significant impact on PEOU than optimism. Conclusion: These findings also show that PU affects the attitude of Health Providers to use CDSS (? = 0.286, p < 0.001) but does not directly affect behavioral intentions (? = 0.081, p = 0.250). PEOU significantly affected PU (? = 0.617, p < 0.001) and attitude (? = 0.661, p < 0.001). Attitudes towards CDSS greatly influenced the behavioral intentions of healthcare providers to use it (? = 0.851, p < 0.001), making it a strong predictor of CDSS adoption. The integration of TRI and TAM in predicting the readiness of Health Providers has proven helpful in understanding the factors of CDSS adoption in Puskesmas. These findings highlight the importance of training for health providers to improve CDSS readiness and acceptance. In addition, the results of this study can be the basis for policy development in implementing CDSS Primary Healthcare Centers to support a more rational use of antibiotics.
Pharmacists’ Experiences and Needs in Pharmaceutical Care to Support Diabetes Medication Adherence in Indonesian Primary Care Riza Alfian; Muhammad Hafizh Abiyyu Fathin Fawwazi; Wirawan Adikusuma; Yohane Vincent Abero Phiri
Journal of Public Health and Pharmacy Vol. 6 No. 2 (2026)
Publisher : Pusat Pengembangan Teknologi Informasi dan Jurnal Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jphp.v6i2.8568

Abstract

Introduction: Medication adherence remains a major challenge in the management of diabetes mellitus, particularly in primary health care. Pharmacists play an important role in supporting adherence through pharmaceutical care. However, there is still limited evidence regarding pharmacists’ experiences and needs in implementing pharmaceutical care related to adherence in community health centers (Puskesmas) in Indonesia. Methods: This descriptive cross-sectional study was conducted among pharmacists working at Community Health Centers (Puskesmas) in South Kalimantan Province, Indonesia, between July and August 2025. A total of 244 pharmacists were invited, and 161 participated (response rate 66.0%). Data were collected using a validated structured questionnaire consisting of 35 items on a five-point Likert scale, covering pharmacists’ experiences, barriers, and needs in implementing pharmaceutical care to support medication adherence among patients with diabetes mellitus. Data were analyzed descriptively. Results: Pharmacists predominantly relied on indirect adherence assessment, most commonly through prescription refill monitoring (60.9%), while less consistently confirming patients’ understanding of therapeutic goals. Adherence-support interventions were largely limited to face-to-face education, with minimal use of remote/digital modalities (telephone or social media: 60.9% never). Monitoring and follow-up were also inconsistent, including limited assessment of adverse drug reactions. Key systemic and workflow barriers included limited time, lack of training, and restricted access to patients’ clinical information (75.8%). Pharmacists reported strong needs for standardized adherence assessment tools, accessible patient medication records, systematic guidelines, and training programs. Conclusion: Pharmaceutical care to support medication adherence among patients with diabetes mellitus in Puskesmas is not yet implemented consistently. Strengthening pharmacist competencies through practical tools, clear guidance, and continuous training, together with better access to patient information and appropriate use of digital resources, may improve the delivery of adherence services in primary care.