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All Journal Journal for Quality in Public Health
Nurlela Rauda Yamin
Universitas Bumi Hijrah Tidore
Health Professions Public Health

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Factors Related to Nurse Performance at Tidore Islands City Hospital Nurlaela; Osnawati H. Marsaoly; Nurlela Rauda Yamin; Arif Mustofa
Journal for Quality in Public Health Vol. 9 No. 2 (2026): May
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v9i2.593

Abstract

The success of a hospital is largely determined by the knowledge, attitudes, skills, abilities, creativity, and motivation of its staff. One measure of the quality of care is the performance of nurses and other healthcare workers, as measured by the hospital's service quality indicators. A decline in nurse performance significantly impacts a hospital's image in the community. Poor nursing care leads to a lack of public trust in the hospital's capabilities. This study aims to determine factors related to nurse performance at Tidore Islands City Hospital. This study was a quantitative descriptive study using a cross-sectional approach. The sample size was 70, and simple random sampling was used using inclusion and exclusion criteria. The independent variables in this study were workload, rewards/compensation, and motivation. The dependent variable was nurse performance. The results showed a relationship between workload and nurse performance (p = 0.037). There was a relationship between rewards/compensation and nurse performance (p = 0.001). There was a relationship between motivation and nurse performance (p = 0.014). A workload that is too heavy or too light can reduce overall nurse performance. Therefore, a heavy workload must be balanced with fair compensation to maintain high work motivation for every nurse in the hospital.  
Co-Authors Arif Mustofa Nurlaela Osnawati H. Marsaoly