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All Journal JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi
Citra Kartika Sari
Universitas Negeri Malang
Religion Library & Information Science Social Sciences

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LEADERSHIP AND POLICY TRANSFORMATION IN MOBILE LIBRARY SERVICES: A CASE STUDY OF UPT PERPUSTAKAAN PROKLAMATOR BUNG KARNO Citra Kartika Sari; Martutik Martutik; Rani Auliawati Rachman
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 2 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i2.26539

Abstract

The mobile library service at UPT Perpustakaan Proklamator Bung Karno has shifted its focus from reaching public facilities to primarily serving schools. This transformation raises critical questions about how leadership influences policy implementation and how such orientation affects service inclusivity and public access. This study aims to analyze the role of leadership in shaping and implementing mobile library policies under institutional and resource constraints. A qualitative case study approach was employed to explore leadership orientation, internal communication, and implementer initiative. Data were collected through semi-structured interviews, direct observations, and documentation, and analyzed using Miles, Huberman, and Salda
Analisis Kepuasan Pengguna terhadap Sistem Repositori di Perpustakaan Universitas Negeri Malang Syavira Zeta Firdaulia Dasmasela; Citra Kartika Sari; Rani Auliawati Rachman; Rahma Dwi Astuti; Farah Difa Agustina; Joko Aiko Ponco Wicaksono
Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi Vol. 10 No. 1 (2026): Jurnal Tik Ilmeu (Juni)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/tik.v10i1.13512

Abstract

This study evaluates the success of the institutional repository system at Universitas Negeri Malang (UM) using the DeLone & McLean Model (2003). A descriptive quantitative approach with a survey design was used to measure user satisfaction. Using a purposive sampling technique, data were gathered from 103 active student users and analyzed via SPSS version 26 software. Results show that overall user satisfaction falls into the moderate-to-high category. However, multidimensional testing revealed critical barriers in system quality; the close access policy indicator (A6) scored low at 3.019, and ease of access for various groups (E1) scored 3.165. Conversely, the repository content guarantee (C1) achieved the highest score at 3.990, and time-saving (E2) scored 3.903. Contextual data confirms that full-text restrictions trigger user complaints and lower the university's Webometrics ranking. Consequently, this study recommends a gradual transition toward open access, faster document upload verification, and improved synchronization between physical and digital document availability to maximize the repository's net benefits.
Co-Authors - Martutik Farah Difa Agustina Joko Aiko Ponco Wicaksono Rahma Dwi Astuti Rani Auliawati Rachman Syavira Zeta Firdaulia Dasmasela