Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal International Journal of Social Sciences and Humanities
Syaiful Anwar Nasution
Master Program of Development Studies, Faculty of Social and Political Sciences, Universitas Sumatera Utara, Medan, Indonesia
Arts Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Beyond Reprimand: Performance Counseling as a Humanistic Strategy for Civil Servants at Satpol PP Medan City Syaiful Anwar Nasution; Tengku Irmayani; Hatta Ridho
International Journal of Social Sciences and Humanities Vol. 4 No. 2 (2026): International Journal of Social Sciences and Humanities
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ijssh.v4i2.2938

Abstract

This study examined the implementation of performance counseling as a developmental, non-punitive strategy for civil servants (Aparatur Sipil Negara/ASN) who received “Poor” or “Very Poor” performance ratings at the Civil Service Police Unit (Satpol PP) of Medan City, Indonesia, following the issuance of Ministerial Regulation PANRB No. 6 of 2022. A sequential exploratory mixed-methods design was used, prioritizing in-depth interviews, observation, and documentation, supplemented by a descriptive questionnaire distributed to eleven ASN counseling participants through total sampling. The findings showed that counseling was implemented through a structured sequence of performance evaluation, problem identification, counseling sessions, guidance, and follow-up monitoring, facilitated by a professional psychologist and grounded in PermenPANRB No. 6/2022 and Medan Mayoral Regulation No. 49/2021. The intervention produced positive outcomes across organizational culture, work motivation, peer relations, stress reduction, loyalty, self-confidence, and the quality of public service delivery; nearly all participants perceived a tangible improvement in their performance. Success was shaped jointly by employees' willingness to change, leadership commitment, and counselor competence. The study concludes that performance counseling functions as a humanistic alternative to administrative punishment and recommends sustained monitoring, stronger leadership involvement, and continued institutional support for ASN counseling programs.
Co-Authors Hatta Ridho Tengku Irmayani