Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal International Journal of Social Sciences and Humanities
Tengku Irmayani
Master Program of Development Studies, Faculty of Social and Political Sciences, Universitas Sumatera Utara, Medan, Indonesia
Arts Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Beyond Reprimand: Performance Counseling as a Humanistic Strategy for Civil Servants at Satpol PP Medan City Syaiful Anwar Nasution; Tengku Irmayani; Hatta Ridho
International Journal of Social Sciences and Humanities Vol. 4 No. 2 (2026): International Journal of Social Sciences and Humanities
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ijssh.v4i2.2938

Abstract

This study examined the implementation of performance counseling as a developmental, non-punitive strategy for civil servants (Aparatur Sipil Negara/ASN) who received “Poor” or “Very Poor” performance ratings at the Civil Service Police Unit (Satpol PP) of Medan City, Indonesia, following the issuance of Ministerial Regulation PANRB No. 6 of 2022. A sequential exploratory mixed-methods design was used, prioritizing in-depth interviews, observation, and documentation, supplemented by a descriptive questionnaire distributed to eleven ASN counseling participants through total sampling. The findings showed that counseling was implemented through a structured sequence of performance evaluation, problem identification, counseling sessions, guidance, and follow-up monitoring, facilitated by a professional psychologist and grounded in PermenPANRB No. 6/2022 and Medan Mayoral Regulation No. 49/2021. The intervention produced positive outcomes across organizational culture, work motivation, peer relations, stress reduction, loyalty, self-confidence, and the quality of public service delivery; nearly all participants perceived a tangible improvement in their performance. Success was shaped jointly by employees' willingness to change, leadership commitment, and counselor competence. The study concludes that performance counseling functions as a humanistic alternative to administrative punishment and recommends sustained monitoring, stronger leadership involvement, and continued institutional support for ASN counseling programs.
Formal Learning Still Dominates: A Qualitative Coding Analysis of Civil Servant Competence Development in Medan City Government Adrian Saleh; Tengku Irmayani; Husni Thamrin
International Journal of Social Sciences and Humanities Vol. 4 No. 2 (2026): International Journal of Social Sciences and Humanities
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ijssh.v4i2.2939

Abstract

This study analyzed the methods used to develop the competence of civil servants (Aparatur Sipil Negara/ASN) at the Medan City Personnel and Human Resources Development Agency (BKPSDM) and their relationship to the performance of the Medan City Government. A descriptive qualitative approach was used, with data drawn from in-depth interviews with the Head of BKPSDM, the Head of the HR Development Division, eight BKPSDM staff, twenty ASN training participants, and three academics, supplemented by field observation and document review, and analyzed through inductive coding. The findings showed that competence development remains dominated by classroom training (22% of implementation codes), followed by blended learning and training administration (15% each), while coaching, mentoring, and digital learning are present but not yet systematically embedded. The intervention was perceived as effective mainly where training content matched job needs and participants stayed engaged, but post-training evaluation and monitoring, budget constraints, and partial misalignment between training content and position requirements remained persistent constraints. Organizational supportparticularly peer learning and digitalizationhelped offset these limitations. The study concludes that competence development at BKPSDM Kota Medan is shifting gradually from a purely classroom-based model toward a more blended and digitally supported one, and recommends strengthening post-training evaluation, position-based training design, and organizational learning culture to translate competence gains into sustained government performance.
Co-Authors Adrian Saleh Hatta Ridho Husni Thamrin Syaiful Anwar Nasution