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The Promoter's Liability for Concert Cancellations from the Perspective of the Consumer Protection Law Angel Virgi Azzahra; Dadan Taufik Fathurohman
Jurnal Impresi Indonesia Vol. 5 No. 6 (2026): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v5i6.7886

Abstract

Concert cancellations by promoters have become a significant consumer protection issue in Indonesia, particularly when consumers experience financial losses due to unclear information, delayed refunds, or the absence of promoter accountability. This study aims to examine the legal liability of concert promoters for unilateral concert cancellations and to analyze the actions available to consumers in seeking legal protection and compensation. This research employed an empirical legal method with sociological and statutory approaches. Primary data were collected through interviews and communication with relevant parties, including consumers, the Consumer Dispute Resolution Agency (BPSK), and related authorities, while secondary data were obtained from laws, legal books, journal articles, and previous studies. The findings show that the purchase of concert tickets creates a contractual legal relationship between promoters and consumers. When promoters cancel concerts without clear reasons, fail to provide refunds, or neglect licensing obligations, such actions may constitute breach of contract and violations of Law No. 8 of 1999 on Consumer Protection. Consumers may pursue remedies through refund requests, BPSK mediation, conciliation, arbitration, civil lawsuits, or criminal reports when fraud is indicated. In conclusion, promoter liability is legally enforceable, but consumer protection remains weak due to limited accountability and low consumer awareness of formal legal remedies.
The Liability of the Parties for Unstated Clauses from the Perspective of Legal Certainty Putri Agustina; Dadan Taufik Fathurohman
Jurnal Impresi Indonesia Vol. 5 No. 6 (2026): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v5i6.7888

Abstract

Contracts, which serve as the basis for legal relationships between parties, often contain clauses that are not clearly disclosed to one of the parties. The existence of such hidden clauses has the potential to create injustice and harm parties with weaker bargaining positions. This is a significant issue from the perspective of legal certainty because it may affect the validity and enforceability of contracts. This study aims to analyze the liability of the parties regarding undisclosed clauses and examine their implications for legal certainty in contractual relationships. This study employs an empirical legal research method, focusing on the effectiveness and application of legal provisions in society. The data used consist of primary and secondary legal materials, which were analyzed qualitatively. The results of the study indicate that undisclosed clauses violate the principle of good faith and may lead to an imbalance of rights and obligations between the parties. Such clauses may be declared invalid or void because they fail to fulfill the requirements of a valid agreement. Furthermore, the aggrieved party has the right to pursue legal remedies.
Legal Protection for Consumers Against Unilateral Changes to Concert Venues Lutvia Aulia Azzahra; Dadan Taufik Fathurohman
Jurnal Impresi Indonesia Vol. 5 No. 6 (2026): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v5i6.7889

Abstract

The rapid growth of music concerts in Indonesia has increased legal concerns regarding consumer rights, particularly when promoters unilaterally change concert venues after tickets have been purchased. Such changes may cause material and immaterial losses because consumers often consider location, accessibility, facilities, and initial event information before making a purchase. This study aims to analyze the legal framework governing consumer protection against unilateral changes to concert venues and to examine the legal protection and remedies available to affected consumers. This research uses a normative juridical method with statutory and case approaches. The data consist of primary legal materials, including Law No. 8 of 1999 on Consumer Protection, the Civil Code, and Law No. 1 of 2023 on the Criminal Code, supported by secondary legal materials such as books, journals, previous studies, and relevant cases. The results show that unilateral venue changes may violate consumers' rights to accurate information, proper service, and compensation, as regulated in Articles 4, 7, 18, and 19 of the Consumer Protection Law. Such conduct may also constitute breach of contract under Article 1243 and violate good faith under Article 1338 of the Civil Code. In conclusion, consumers are entitled to preventive and repressive legal protection through refunds, compensation, BPSK or BPKN mediation, civil lawsuits, and criminal reports when fraud or embezzlement is indicated.
Penegakan Sanksi Hukum terhadap Penipuan di E-Commerce Shopee Sebagai Upaya Perlindungan Konsumen : Studi Kasus di Wilayah Polres Cirebon Kota Hadi Alfian Ilham; Dadan Taufik Fathurohman
Jurnal Hukum Lex Generalis Vol 7 No 7 (2026): Tema Hukum Pidana
Publisher : Himpunan Ilmu Hukum dan Ilmu Hukum Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v7i7.4272

Abstract

This study aims to analyze law enforcement against perpetrators of fraudulent practices on the Shopee e-commerce platform within the jurisdiction of the Cirebon City Police and examine how the perpetrators are legally responsible for consumer losses incurred due to these fraudulent practices. The research method used is an empirical juridical method with a sociological approach through a case study in the Cirebon City Police area. The results of the study indicate that findings related to the law enforcement process by the Cirebon City Police are hampered, especially in terms of evidence, the use of electronic evidence and the application of provisions in the ITE Law and the Consumer Protection Law. In addition, law enforcement against e-commerce fraudulent practices requires synergy between law enforcement officials, consumer protection agencies, business actors and digital platforms to realize effective legal protection.