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Muh. Akmal Ibrahim
Department of Administrative Science, Faculty of Social and Political Science, Hasanuddin University, Makassar, Indonesia
Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Digital Governance in the Management of Local Revenue in the City of Makassar Muhammad Fuad Arfandi; Muh. Akmal Ibrahim; Hasniati Hasniati; Didik Iskandar
Journal Social Civilecial Vol. 3 No. 3 (2025): Journal Social Civilecial
Publisher : Journal Social Civilecial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/738510

Abstract

Advances in information and communication technology have driven significant changes in public administration, including the management of Local Own-Source Revenue (PAD). The Makassar City Government, through the Regional Revenue Agency (Bapenda), has developed various digital-based local tax services such as the PAKINTA application, cashless payments via QRIS and Virtual Accounts, and an integrated electronic tax service system. This study aims to analyse Digital Governance in the management of Makassar City’s Local Own-Source Revenue based on a Digital Governance approach encompassing control, coordination, incentives, and trust. This study employs a qualitative approach. Data collection was conducted through observation, interviews, and documentary analysis. Key informants included the Regional Revenue Agency (Bapenda) and other government agencies, taxpayers, banks, and third parties (digital innovation developers). Data analysis involved the stages of data reduction, data presentation and drawing conclusions. The research results indicate that the implementation of Digital Governance in the management of the City of Makassar’s Local Revenue has established a more integrated local tax payment system through the use of cashless transactions, the integration of electronic payments, digital communication between institutions, and real-time monitoring of local revenue. Digital PAD management in Makassar City demonstrates a shift from manual service delivery towards an electronic-based local revenue management system involving inter-agency coordination, supervision of digital transactions, and the use of various electronic payment channels in local tax services. It can be concluded that Digital Governance in the management of Makassar City’s PAD has established a more integrated electronic payment-based local revenue management system compared to the previous manual service delivery model.
Collaborative Capacity Organizations in Handling Stunting in Southwest Papua Province Anhar Akib Kadar; Muh. Akmal Ibrahim; Hasniati Hasniati; Didik Iskandar
Journal Social Civilecial Vol. 3 No. 2 (2025): Journal Social Civilecial
Publisher : Journal Social Civilecial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/740107

Abstract

Stunting remains a major public health challenge in Indonesia, particularly in Southwest Papua Province, where geographical constraints and institutional limitations hinder the implementation of integrated intervention programs. This study examines the organizational collaborative capacity of the Stunting Reduction Acceleration Team (TPPS) in Southwest Papua using Lai's Organizational Collaborative Capacity framework. A qualitative case study approach was employed. Data were collected through in-depth interviews, observations, and document analysis involving representatives from Bappeda, the Provincial Health Office, the Food Security Office, the Government Bureau, Posyandu cadres, community leaders, religious leaders, and non-governmental organizations. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña. The findings indicate that while organizational dependency among stakeholders is strong, active participation remains uneven across institutions. Resource disparities, fragmented information exchange, and limited collaborative learning continue to constrain the effectiveness of cross-sector collaboration. The study also reveals that geographical isolation intensifies organizational dependency and creates additional barriers to integrated service delivery. These findings extend Lai's framework by highlighting the influence of geographical complexity on organizational collaborative capacity in decentralized public health governance. Strengthening institutional collaboration requires more equitable resource allocation, integrated information systems, continuous inter-organizational learning, and greater substantive participation among collaborative actors to improve the sustainability of stunting reduction programs.
The Influence of Organizational Trust on Asn Commitment in Improving the Performance of The Regional Secretariat of the Southwest Papua Province Yusuf Abdul Karim; Muh. Akmal Ibrahim; Badu Ahmad; Didik Iskandar
Journal Social Civilecial Vol. 3 No. 2 (2025): Journal Social Civilecial
Publisher : Journal Social Civilecial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/740111

Abstract

Organizational trust is recognized as a strategic factor influencing employees' commitment and organizational effectiveness, particularly within public sector institutions undergoing administrative transformation. This study examines the influence of organizational trust on the organizational commitment of civil servants at the Regional Secretariat of the Southwest Papua Provincial Government, one of Indonesia's newly established provincial administrations. A quantitative explanatory survey design was employed to investigate the relationship between organizational trust and ASN commitment. Data were collected from 147 civil servants selected through purposive sampling from a population of 233 employees. Organizational trust was measured through three dimensions integrity, competence, and consistency while organizational commitment was assessed using affective, continuance, and normative commitment. The data were analyzed using Structural Equation Modeling (SEM) with IBM SPSS AMOS. The findings reveal that organizational trust has a positive and significant effect on ASN commitment (estimate = 0.811; p = 0.001). All three dimensions of organizational trust significantly influence organizational commitment, with organizational consistency emerging as the strongest predictor, followed by integrity and competence. The results indicate that civil servants who perceive their organization as transparent, competent, and consistent in implementing policies exhibit stronger emotional attachment, loyalty, and willingness to contribute to organizational goals. The study extends organizational trust theory by demonstrating its strategic role in strengthening commitment within newly established regional governments characterized by institutional transition and bureaucratic adaptation. Practically, the findings suggest that strengthening transparent leadership, policy consistency, organizational capability, and equitable governance can enhance employee commitment and improve the effectiveness of public administration and regional public service delivery.
Institutional Process in the Implementation of Special Autonomy: A Historical Institutionalism Analysis of Papua Barat Daya Province, Indonesia Yakob Kareh; Sukri Sukri; Muh. Akmal Ibrahim
Journal Social Civilecial Vol. 3 No. 2 (2025): Journal Social Civilecial
Publisher : Journal Social Civilecial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/740113

Abstract

This study examines how institutional processes in Papua’s Special Autonomy (Otsus) have formed, evolved, and reproduced over more than two decades under Law No. 21/2001 and its 2021 revision. Persistent weakening of MRP representational functions, vertical-horizontal fragmentation, and stagnation in Indigenous Papuan empowerment indicate that Otsus implementation cannot be explained solely through formal institutional design. Drawing on Historical Institutionalism, this study analyses three dimensions of institutional effectiveness: regulatory and procedural clarity, consistency of fund-implementation flows, and effectiveness of coordination and evaluation forums. A qualitative historical-institutional case-study design was applied using process tracing and within-case analysis. Data were collected through in-depth interviews with provincial officials, former Otsus drafters, customary leaders, MRP representatives, NGO actors, academics, and Indigenous Papuan community representatives, supported by document analysis of Otsus laws, implementing regulations, presidential regulations, provincial budget documents, audit reports, and media archives. Coding was conducted using NVivo and validated through triangulation and member checking. The findings show strong normative-administrative clarity, with regulatory foundations scoring 9/10, but weak operational-sequential clarity, with planning sequence, budget flow, and evaluation scoring 4, 3, and 3. Implementation consistency is reproductive rather than transformative: regulations, work units, master plans, and budgets are reproduced, while substantive empowerment remains limited. Layering dominates institutional change, producing old-pattern persistence in MRP functions and budget-authority structures. Coordination forums operate as adaptation channels but fail as policy-feedback mechanisms. The study contributes the concepts of reproductive continuity and transformative continuity to explain why formal stability has not produced substantive institutional transformation in a newly established peripheral province.
Co-Authors Anhar Akib Kadar Badu Ahmad Didik Iskandar Didik Iskandar Didik Iskandar Hasniati Hasniati Muhammad Fuad Arfandi Sukri Sukri Yakob Kareh Yusuf Abdul Karim