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All Journal Conten : Computer and Network Technology Jurnal Infortech
Rosi Kusuma Serli
Universitas Bina Sarana Informatika
Computer Science & IT Control & Systems Engineering Engineering

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SMART and CVSS-Based System Vulnerability Prioritization Model Sari Hartini; Rosi Kusuma Serli
Jurnal Infortech Vol. 8 No. 1 (2026): June 2026
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/infortech.v8i1.12867

Abstract

The increasing number of cybersecurity system vulnerabilities each year makes it difficult for organizations to determine the priority scale for remediation. Information system security is an essential aspect of maintaining the continuity of digital services against cyber threats. Poorly managed system vulnerabilities can increase the risk of exploitation by unauthorized parties. This study aims to develop a system vulnerability prioritization model using the SMART (Simple Multi-Attribute Rating Technique) and CVSS (Common Vulnerability Scoring System) methods. CVSS is used to measure the severity level of vulnerabilities based on technical characteristics such as the impact on the confidentiality, integrity, and availability of the system. Furthermore, the SMART method is applied to perform multi-criteria weighting processes in order to generate a more objective ranking of vulnerability handling priorities. The result of this model is a prioritized list of system vulnerabilities intended to assist system administrators in determining mitigation actions more effectively and efficiently. Through this approach, the vulnerability management decision-making process is expected to become more structured, measurable, and targeted.
ANALISIS KUALITAS SISTEM HRIS DEVOSA PT. INVOSA SYSTEM MENGGUNAKAN WEBQUAL 4.0 Ananda Satria; Rosi Kusuma Serli
CONTEN : Computer and Network Technology Vol. 5 No. 2 (2025): Desember 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/conten.v5i2.11987

Abstract

Penelitian ini bertujuan mengevaluasi kualitas website Devosa, yaitu sistem informasi kepegawaian berbasis web di PT. Invosa System, dengan menggunakan kerangka WebQual 4.0. Tiga dimensi utama yang diuji meliputi usability, information quality, dan service interaction quality terhadap kepuasan pengguna. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik sensus, di mana seluruh karyawan dijadikan responden melalui penyebaran kuesioner. Data dianalisis menggunakan statistik deskriptif dan regresi berganda. Hasil penelitian menunjukkan bahwa kualitas website Devosa dinilai sangat baik, dengan skor ketiga dimensi WebQual melebihi 80% serta berpengaruh signifikan terhadap kepuasan pengguna. Nilai koefisien determinasi (R²) sebesar 49,1% mengindikasikan bahwa hampir setengah variasi kepuasan pengguna dapat dijelaskan oleh ketiga dimensi tersebut. Temuan ini menegaskan pentingnya peningkatan aspek kegunaan, kualitas informasi, dan interaksi layanan guna mendukung kepuasan pengguna. This study aims to evaluate the quality of the Devosa website, a web-based human resource information system at PT. Invosa System, using the WebQual 4.0 framework. The research examines three key dimensions—usability, information quality, and service interaction quality—in relation to user satisfaction. A quantitative approach was applied with a census method, involving all employees as respondents through a distributed questionnaire. Data were analyzed using descriptive statistics and multiple regression. The results indicate that the Devosa website is perceived to have very good quality, with all three WebQual dimensions scoring above 80% and significantly influencing user satisfaction. The coefficient of determination (R²) of 49.1% shows that nearly half of the variance in user satisfaction is explained by these dimensions. These findings highlight the importance of improving usability, information quality, and service interaction to further enhance user satisfaction with the Devosa website.
Co-Authors Ananda Satria Sari Hartini