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All Journal Solusi: Jurnal Kajian Ekonomi dan Bisnis
Eny Sulistyowati
STIE Isti Ekatana Upaweda, Yogyakarta
Economics, Econometrics & Finance Environmental Science Social Sciences

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PENGARUH KELELAHAN EMOSIONAL, KECEMASAN, DAN DEPRESI TERHADAP KINERJA (Studi Kasus Pemain eSports di Yogyakarta) Fajrian Tri Retza Saputra; Eny Sulistyowati; Mikael Laba Blikololong
Kajian Ekonomi dan Bisnis Vol. 21 No. 1 (2026):
Publisher : Sekolah Tinggi Ilmu Ekonomi SBI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51277/keb.v21i1.304

Abstract

This study aims to analyze the influence of emotional exhaustion, anxiety, and depression on the performance of eSports players in Yogyakarta. The rapid growth of the eSports industry has created a highly competitive environment that exposes professional and semi-professional players to significant psychological pressures. Using a quantitative research approach with multiple linear regression analysis, data were collected from 100 eSports players in Yogyakarta through a questionnaire. The results show that emotional exhaustion did not significantly affect player performance (t = 1.685, p = 0.095), while anxiety (t = 4.351, p = 0.000) and depression (t = 6.859, p = 0.000) each had a significant positive effect on performance. Simultaneously, all three variables significantly influenced performance with a coefficient of determination (R²) of 0.826, indicating that 82.6% of performance variation was explained by these three psychological variables. Depression emerged as the most dominant predictor (Beta = 0.481). These findings suggest that psychological factors play a critical role in shaping eSports player performance and that team management should integrate mental health monitoring programs to maintain player well-being and optimize competitive performance.
HUBUNGAN KUALITAS PELAYANAN, WAKTU TUNGGU, DAN KOMUNIKASI TERAPEUTIK DENGAN KEPUASAN PASIEN RAWAT JALAN PENGGUNA JAMINAN KESEHATAN DI RUMAH SAKIT PKU MUHAMMADIYAH YOGYAKARTA Syafiq Lutfi Mahri; Eny Sulistyowati
Kajian Ekonomi dan Bisnis Vol. 21 No. 1 (2026):
Publisher : Sekolah Tinggi Ilmu Ekonomi SBI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51277/keb.v21i1.314

Abstract

Improving outpatient satisfaction is crucial as the coverage of health insurance through the National Health Insurance (JKN) program in Indonesia expands. This study examines three main factors: the relationship between service quality, waiting time, and therapeutic communication with the satisfaction of outpatients using health insurance at PKU Muhammadiyah Hospital, Yogyakarta. The research design used was quantitative analytical with a cross-sectional approach, with data collected from 60 outpatients using health insurance selected through purposive sampling. A questionnaire was used as the data collection instrument, and Spearman correlation was used for analysis using SPSS software. The analysis for service quality yielded a very strong relationship with patient satisfaction (rs = 0.854; p = 0.000), therapeutic communication also had a very strong relationship with patient satisfaction (rs = 0.852; p = 0.000), while waiting time produced a strong relationship with patient satisfaction (rs = 0.731; p = 0.000). These results indicate a relationship between service quality, waiting time, and therapeutic communication with the satisfaction of outpatients using health insurance at PKU Muhammadiyah Hospital, Yogyakarta.
Co-Authors Fajrian Tri Retza Saputra Mikael Laba Blikololong Syafiq Lutfi Mahri