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Pendampingan Digitalisasi Layanan Komunitas Captain Singalodra Berbasis Aplikasi Sewa Perahu Suliswaningsih; Anugerah Bagus Wijaya; Lina Puspitasari; Nurul Khotimah Ansyari; Salma Ngarifatul Khofiyah
PADMA Vol 5 No 2 (2025): JURNAL PENGABDIAN KEPADA MASYARAKAT (PADMA)
Publisher : LPPM Politeknik Piksi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/padma.v5i2.2121

Abstract

Pengabdian ini mengatasi keterbatasan informasi, transparansi layanan, promosi digital, dan literasi teknologi pada komunitas Captain SingaLodra (CSL) melalui aplikasi Book Capt. Tujuannya meningkatkan kapasitas kapten kapal dalam pengelolaan akun, penjadwalan, serta promosi digital. Metode partisipatif meliputi sosialisasi, pelatihan, pendampingan, dan evaluasi. Hasil menunjukkan peningkatan literasi digital, layanan lebih profesional, serta kepuasan wisatawan. Dari 30 responden, mayoritas merasa lebih mudah memperoleh informasi harga, ketersediaan jadwal, dan layanan yang transparan. Program ini berdampak pada meningkatnya daya saing CSL dalam ekosistem wisata bahari berbasis teknologi.
Pendampingan Transformasi Digital Komunitas Captain Singalodra melalui Aplikasi Layanan Sewa Perahu Suliswaningsih Suliswaningsih; Anugerah Bagus Wijaya Wijaya; Lina Puspitasari; Nurul Khotimah Ansyari; Salma Ngarifatul Khofiyah
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 6, No 4 (2026): Abdira
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v6i4.2141

Abstract

This community service program was carried out through the Book Capt application to address limitations in information accessibility, service transparency, digital promotion, and technological literacy within the Captain SingaLodra (CSL) community. The program aimed to enhance the captains' capabilities in account management, scheduling, and digital marketing. Participatory approaches, including socialization, training, mentoring, and evaluation, were employed throughout the implementation. The results demonstrated improvements in digital literacy, more professional service delivery, and higher tourist satisfaction. Of the 30 respondents, the majority reported that they found it easier to access information on pricing, schedule availability, and transparent services. Overall, the program strengthened the competitiveness of the CSL community in the technology-based marine tourism industry.