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All Journal Socius: Social Sciences Research Journal Media Hukum Indonesia (MHI)
Galih Wahyu Pradana
Ilmu Sosial dan Ilmu Politik, Universitas Negeri Surabaya, Ilmu Administrasi Negara
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

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Inovasi Aplikasi Sistem Informasi Perizinan dan Investasi Kota Surabaya (Sipintar) Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Surabaya Rachel Amanda Delia; Galih Wahyu Pradana; Muhammad Farid Ma'ruf; Deby Febriyan Eprilianto
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 1 (2026): August 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21158443

Abstract

Digital transformation in public services encourages governments to develop technology-based innovations to improve service quality and efficiency. One of these innovations is the Surabaya Licensing and Investment Information System Application (SIPINTAR), developed by the Investment and One-Stop Integrated Service Office of Surabaya City (DPMPTSP) as a chatbot-based information service for licensing and investment matters. This study aims to analyze the SIPINTAR innovation using Everett M. Rogers' Diffusion of Innovation theory, which consists of five attributes: relative advantage, compatibility, complexity, trialability, and observability. This research employed a qualitative approach with a descriptive research design. Data were collected through observation, interviews, and documentation involving informants selected using purposive sampling techniques. Data analysis was conducted using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The findings indicate that SIPINTAR has generally contributed positively to improving the quality of public services in licensing and investment. The application increases service efficiency, accelerates access to information, and reduces the workload of public officers. In addition, SIPINTAR is compatible with existing regulations and integrated with other service systems. However, several challenges remain, including limited public digital literacy, the system's dependence on specific keywords, and the low visibility of the application's benefits among non-users.
Peran Pemerintah Desa Bendosewu dalam Pengelolaan Badan Usaha Milik Desa (Bumdes) di Desa Bendosewu Kec. Talun Kab. Blitar Irma Dhatul Aulia; Deby Febrian Eprilianto; Galih Wahyu Pradana; Melda Fadiyah Hidayat
Media Hukum Indonesia (MHI) Vol 4, No 2 (2026): June
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20923447

Abstract

This research is motivated by the gap between normative conditions and the reality of BUMDes Sewu Siji management. The purpose of this study is to describe the role of the Bendosewu Village Government in managing BUMDes Sewu Siji. This research employs a descriptive qualitative approach with data collection through interviews, observation, and documentation. Data analysis uses the interactive model by Miles, Huberman, and Saldana with the role theory framework from John M. Ivancevich, Robert dan Michael T. Matteson (1990) which divides roles into three dimensions: Expected Role, Perceived Role, and Role Played. The results show that in the Expected Role dimension, the normative role is fairly well defined, although there is a weakness in defining the role of the Village Secretary which becomes the root of role ambiguity. In the Perceived Role dimension, variations in understanding among actors were found; the Village Head as the central actor, while the Village Secretary, BPD, and Village Treasurer perceive their roles as limited. In the Role Played dimension, four role problems were identified: role gap, role ambiguity, role underload, and role conflict. This study also found a discrepancy between official BUMDes Clinic data and field facts, where BUMDes Sewu Siji has had a legal entity, RPK, and annual reports although not officially recorded. This study concludes that the role of the Bendosewu Village Government is not yet optimal due to misalignments between normative expectations, perceptions, and actual practices which give rise to role dysfunctions. This condition leads to the dominance of the Village Head's role and suboptimal utilization of other village apparatuses' potential.
Co-Authors Deby Febrian Eprilianto Deby Febriyan Eprilianto Irma Dhatul Aulia Melda Fadiyah Hidayat Muhammad Farid Ma'ruf Rachel Amanda Delia