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All Journal Journal of Governance Risk Management Compliance and Sustainability Applied Quantitative Analysis (AQA) Multidisciplinary Indonesian Center Journal
Melati Melati
Lakidende University Unaaha
Religion Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Environmental Science Mathematics Social Sciences Other

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Public Trust and Governance in Driving Urban-Rural Economic Mobility through Licensing Ease Hasddin Hasddin; Yusuf Jaya Saputra; Cahyo Wijayanto; Melati Melati; Hasjad Hasjad; Rahmanuddin Tomalili; Jabal Arfah; Kalis Amartani
Applied Quantitative Analysis Vol. 5 No. 2 (2025): July - December Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/quant.4081

Abstract

Economic mobility between urban and rural areas is essential for regional development, particularly in Southeast Sulawesi. This study investigates the relationship between business licensing in the transportation sector, good governance, and public trust in enhancing economic mobility. Specifically, it examines how the ease of business licensing influences public trust (H1) and good governance (H2), and how public trust mediates the relationship between licensing reforms and governance outcomes (H3). Adopting a quantitative approach within a positivist paradigm, data were collected through surveys targeting stakeholders involved in transportation-sector licensing. The analysis utilized Structural Equation Modeling with the Partial Least Squares method (SEM-PLS) to test causal relationships. Results indicate that streamlined business licensing significantly improves public trust, thereby strengthening good governance practices. Furthermore, public trust serves as a mediating factor, linking licensing reforms to improved governance outcomes, underscoring its importance for effective policy implementation. These findings underscore the strategic role of licensing reforms in reducing bureaucratic barriers, enhancing transparency, and fostering public confidence—key drivers for urban-rural economic integration. For policymakers, the study highlights that optimizing licensing processes, strengthening governance, and building trust can facilitate investment, improve transportation infrastructure, and accelerate regional economic connectivity. Future research should examine the broader socio-economic implications of licensing system improvements across different sectors and regions to develop more comprehensive strategies for sustainable regional development.
Bank Profitability Level Based on Good Corporate Governance, Macroeconomics, and Specific Banks in Foreign Exchange Banks in Indonesia Hasddin Hasddin; Muhammad Sardy Sujadi Mido; Melati Melati; Misnawati Misnawati; Muhammad Irfan Rama; Andi Muh Dzul Fadli; Nartin Nartin; Mirad Mirad; Marjani Marjani; Dahlifah Dahlifah; Rimi Gusliana Mais
Journal of Governance Risk Management Compliance and Sustainability Vol. 6 No. 1 (2026): April Volume
Publisher : Center for Risk Management & Sustainability and RSF Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jgrcs.v6i1.3502

Abstract

This study examines how Good Corporate Governance (GCG), macroeconomic conditions, and bank-specific characteristics influence the profitability of foreign exchange banks in Indonesia. Using a quantitative approach, the research analyzes secondary data from the annual financial statements of foreign exchange banks listed on the Indonesia Stock Exchange over the period 2014–2022. The study investigates the direct effects of GCG on profitability, the influence of macroeconomic factors on bank-specific characteristics and profitability, and the role of bank-specific characteristics in determining profitability. Data were analyzed using partial least squares with a resampling technique to test the significance of relationships. The results show that GCG contributes positively to overall bank financial performance; however, its direct effect on profitability is positive but not statistically significant. Macroeconomic conditions are found to positively affect bank-specific characteristics, while exerting a negative influence on profitability. In contrast, bank-specific characteristics—particularly bank size, total assets, and deposit growth—have a significant and positive impact on profitability. These findings suggest that strengthening governance practices alone is not sufficient to directly increase profitability. Banks also need to improve asset management and expand deposit bases to enhance financial performance. In addition, effective management of macroeconomic risks is essential to reduce their adverse effects on bank profitability. This study provides empirical insights into the interaction between governance, economic conditions, and internal bank factors in Indonesia’s banking sector.
EXPLORATION OF CONSUMER SATISFACTION TOWARDS PRODUCT QUALITY, SERVICE AND LOCATION AT GALU RESTO IN WAWOTOBI SUB-DISTRICT, KONAWE REGENCY Melati Melati
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 3 No. 2 (2026): Vol. 3 No. 2 Edisi April 2026
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v3i2.2443

Abstract

This study aims to understand the level of customer satisfaction with the product quality, service, and location at Galu Resto. Located in Wawotobi, Southeast Sulawesi, Galu Resto combines a natural concept with local architecture, rice field views, and regional cuisine as key attractions for its customers. This study used a qualitative approach, using direct interviews and field observations. The results indicate that customer satisfaction is determined by several key factors: quality products made from fresh ingredients, friendly and responsive service, and a strategic location that creates an emotionally comfortable atmosphere. The research findings indicate that these three factors work synergistically, creating a dining experience that is not only functionally satisfying but also strengthens the emotional and cultural aspects of customers. Thus, Galu Resto is able to provide added value through an approach that combines local culture and a natural setting. This research is expected to provide a reference for the development of local culinary businesses with a model based on experience and cultural values.
ANALYSIS OF THE APPLICATION OF MARKET SEGMENTATION BASED ON GEOGRAPHICS, DEMOGRAPHICS, PSYCHOGRAPHICS, AND BEHAVIOR TOWARDS CUSTOMER INTEREST IN MADURA'S TYPICAL RICE AND FRIED CHICKEN RESTAURANTS IN KONAWE Melati Melati; Anita Susanti
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 3 No. 2 (2026): Vol. 3 No. 2 Edisi April 2026
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v3i2.2444

Abstract

This study aims to analyze consumer segmentation in the traditional culinary business of a Madurese duck rice and fried chicken restaurant in Konawe Regency. This study used a descriptive qualitative method with data collection techniques including interviews, observation, and documentation. Informants consisted of the owner, employees, and customers who had visited the restaurant two or more times. The analysis was conducted based on four types of market segmentation: geographic, demographic, psychographic, and behavioral. The results of this study indicate that this restaurant has a fairly broad market segment, encompassing both local and out-of-town customers, with consumers predominantly students, office workers, and families. Authentic taste, affordable prices, and fast service are the main factors attracting customers. Geographic segmentation indicates potential for expansion due to the increase in out-of-town visitors on weekends. Demographic and psychographic segmentation indicate that customers have a high interest in traditional, spicy dishes. Behavioral segmentation indicates the presence of loyal customers and repeat purchasing patterns. These findings provide important recommendations for businesses to develop more effective marketing strategies tailored to the characteristics of their target market.
Co-Authors Andi Muh Dzul Fadli Anita Susanti Cahyo Wijayanto Dahlifah Dahlifah Hasddin Hasddin Hasjad Hasjad Jabal Arfah Kalis Amartani Marjani Marjani Mirad Mirad Misnawati Misnawati Muhammad Irfan Rama Muhammad Sardy Sujadi Mido Nartin Nartin Rahmanuddin Tomalili Rimi Gusliana Mais Yusuf Jaya Saputra