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All Journal JSHP (Jurnal Sosial Humaniora dan Pendidikan) SASKARA: Indonesian Journal of Society Studies
Muhammad Mikail Yusuf Kamal
Universitas Negeri Jakarta
Religion Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Adopsi Pekerjaan Konveksi Rumahan sebagai Transformasi Mata Pencaharian di Desa Lebakmuncang, Bandung Muhammad Mikail Yusuf Kamal; Hanifa Najma Kamila; Michelle Phoebe Yulia; Nur Mala Santi; Sheren Aurelia Sulaiman
Saskara : Indonesian Journal of Society Studies Vol 6 No 1 (2026): SASKARA: Indonesian Journal of Society Studies, Vol.6 No.1 2026
Publisher : Sociology Study Program, Faculty of Social Science and Law, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/Saskara.061.04

Abstract

Technological development has brought significant changes to the socio-economic life of communities, particularly in the area of Lebakmuncang Village, Bandung. One sector that has driven the transformation of employment in Lebakmuncang Village is home convection, which has become increasingly popular alongside traditional occupations such as farming. The purpose of this study is to examine how home convection in Lebakmuncang Village has been adopted and how it has become a form of livelihood transformation for the local community. This research employs a qualitative approach with purposive sampling as the data collection method. The study was conducted from November 28 to 30, 2025, and involved six informants: two home convection owners from ATO Official and APIH Collection, three workers' home convection, and one village figure. The results show that the transformation process did not immediately change the socio-economic conditions of the people of Lebakmuncang Village but occurred gradually. Home convection has become one of the preferred occupations among villagers because the workplaces are generally located close to their homes and operate continuously.
Evaluasi Kepuasan Pelanggan dalam Penggunaan Layanan Transjakarta Rute Kejaksaan Agung – Pulo Gadung, Jakarta Muhammad Mikail Yusuf Kamal; Ega Rifdah Sugiharto; Nurus Salsabila; Olivia Dwi Cahyati
JSHP : Jurnal Sosial Humaniora dan Pendidikan Vol. 10 No. 1 (2026)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Politeknik Negeri Balikpapan.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/jshp.v10i1.2631

Abstract

Commuter behavior in the community around Jabodetabek causes the flow of population in big cities like Jakarta to become denser. This made the Jakarta provincial government take the initiative to create the Transjakarta program. Meanwhile, one of the busiest routes is corridor 4K which serves trips from the AGO Stop to Pulo Gadung Stop. The purpose of this research is to evaluate the extent of customer satisfaction in using Transjakarta route 4K services. This research uses a qualitative approach with in-depth interviews and observation as data collection methods. This research was conducted on Monday, June 30, 2025 and there were 5 informants, namely 2 students and 3 workers. The results showed that there were several successful evaluation indicators, such as the hotline number sticker, customer service friendliness, customer satisfaction level, and low cost. However, there are many indicators that cannot be said to be successful or even unsuccessful, such as the installation of CCTV, the quality of drivers, the comfort and cleanliness of facilities, the operation of TV displays, and the tap-in and tap-out machine payment system. This is a serious concern and can be used as a suggestion for the manager of Transjakarta corridor 4K in order to better manage Transjakarta 4K bus stops and buses.
Co-Authors Ega Rifdah Sugiharto Hanifa Najma Kamila Michelle Phoebe Yulia Nur Mala Santi Nurus Salsabila Olivia Dwi Cahyati Sheren Aurelia Sulaiman