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PERLINDUNGAN HUKUM KONSUMEN TERHADAP PENYALAHGUNAAN DATA PRIBADI DALAM TRANSAKSI E-COMMERCE DI INDONESIA Sri Agustini; Miasiratni Miasiratni; Widya Yoseva
Ensiklopedia Research and Community Service Review Vol 5, No 3 (2026): Vol. 5 No. 3 Juni 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/err.v5i3.3922

Abstract

Abstract:  The growth of e-commerce transactions in Indonesia has increased the collection and processing of consumers’ personal data, which also creates risks of data misuse by business actors and third parties. This study aims to analyze the legal framework governing consumer protection against the misuse of personal data in e-commerce transactions and to examine the forms of legal protection available to consumers in Indonesia. This research employs a normative juridical method using statutory and conceptual approaches. The data consist of primary, secondary, and tertiary legal materials analyzed qualitatively. The findings indicate that legal protection of consumers’ personal data is regulated under Law Number 27 of 2022 on Personal Data Protection, Law Number 8 of 1999 on Consumer Protection, and Law Number 1 of 2024 concerning Information and Electronic Transactions. However, challenges remain in the implementation and enforcement of these regulations, particularly regarding the compliance of electronic system operators and consumer remedy mechanisms. Therefore, stronger supervision, law enforcement, and increased awareness among business actors and consumers are necessary to ensure effective personal data protection in e-commerce transactions.Keywords: consumer protection, personal data, e-commerce, legal protection.
ANALISIS HUKUM PERLINDUNGAN KONSUMEN ATAS TRANSAKSI JUAL BELI MELALUI IKLAN FACEBOOK Sri Agustini; Miasiratni Miasiratni; Widya Yoseva
Ensiklopedia of Journal Vol 7, No 4 (2025): Vol. 7 No. 4 Edisi 2 Juli 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v7i4.3311

Abstract

Abstract: Social media platforms such as Facebook are now widely used as tools for product promotion and transactions. However, this transaction model often lacks adequate legal protection for consumers. This study aims to analyze the form of legal protection for consumers who purchase products through Facebook advertisements. The research method used is normative juridical, with a statutory and literature approach. The findings indicate that transactions through Facebook ads are generally conducted directly between sellers and buyers without third-party intermediaries, thereby increasing the risk of consumer loss—especially in cases of fraud, mismatched goods, or undelivered products. Law No. 8 of 1999 on Consumer Protection has not been fully effective in protecting consumers in such transactions, as it does not specifically regulate commercial activities on social media. Therefore, additional regulations are needed, along with efforts to improve public digital literacy so that consumers better understand their rights and avoid potential losses.Keywords: consumer protection, Facebook ads, online transactions.
EFEKTIVITAS PERAN BPSK DALAM PENYELESAIAN SENGKETA KONSUMEN DITINJAU DARI DAYA IKAT PUTUSAN Sri Agustini; Miasiratni Miasiratni
Ensiklopedia of Journal Vol 8, No 2 (2026): Vol. 8 No. 2 Edisi 3 Januari 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i2.3728

Abstract

The Consumer Dispute Settlement Agency (BPSK) was established as an alternative dispute resolution body between consumers and business actors that emphasizes efficiency, simplicity, and low cost. Law Number 8 of 1999 on Consumer Protection stipulates that BPSK decisions are final and binding. However, in practice, the binding force and enforcement of BPSK decisions still encounter significant obstacles, particularly due to the possibility of filing objections before the District Court and the absence of independent executorial power. This study aims to analyze the effectiveness of BPSK’s role in resolving consumer disputes by focusing on the binding force and implementation of its decisions. This research employs a normative legal method using statutory and conceptual approaches. The findings indicate that although BPSK decisions are normatively declared final and binding, their practical effectiveness remains limited and has not fully ensured legal certainty for consumers. Therefore, strengthening the regulatory framework and enforcement mechanisms is necessary to enhance the effectiveness of BPSK in providing legal protection for consumers.Keywords: BPSK, Consumer Protection, Decisions
ANALISIS YURIDIS TERHADAP PENYELESAIAN SENGKETA KEPEMILIKAN TANAH MELALU JALUR PERADILAN ( STUDI KASUS PENGADILAN NEGERI PARIAMAN ) Miasiratni Miasiratni; Sri Agustini; Widya Yoseva
Ensiklopedia Research and Community Service Review Vol 5, No 3 (2026): Vol. 5 No. 3 Juni 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/err.v5i3.4013

Abstract

Abstract: This study aims to examine the process of resolving land ownership disputes through the judicial system at the Pariaman District Court and to identify the obstacles encountered during this resolution process. An empirical legal research method was employed. Data were gathered through interviews with judges and relevant parties at the Pariaman District Court, supplemented by a literature review of laws, regulations, books, and journals concerning land disputes. The data were analyzed qualitatively and presented descriptively. The research findings indicate that the resolution of land ownership disputes at the Pariaman District Court is conducted in accordance with civil procedural law, encompassing the filing of the lawsuit, the mediation process, case examination, the presentation of evidence, and the judicial ruling. In adjudicating cases, judges consider the evidence, witness testimonies, and facts revealed during the proceedings. Obstacles encountered include incomplete land ownership documentation, competing claims from multiple parties regarding the disputed property, and the lengthy evidentiary process. Consequently, there is a need for more organized land administration and increased public awareness regarding the registration of land rights to prevent future disputes.Keywords: Land Ownership Dispute, Dispute Resolution, Pariaman District Court.