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All Journal JUSIFOR : Jurnal Sistem Informasi dan Informatika
Decky Pratama Putra
Universitas Pendidikan Ganesha, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Engineering Library & Information Science

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Redesign Sistem Karya Akhir Universitas Pendidikan Ganesha menggunakan Pendekatan Design Thinking Decky Pratama Putra; I Ketut Resika Arthana; I Nyoman Tri Anindia Putra
JUSIFOR : Jurnal Sistem Informasi dan Informatika Vol 4 No 2 (2025): JUSIFOR - Desember 2025
Publisher : Fakultas Sains Dan Teknologi, Universitas Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/jusifor.v4i2.8357

Abstract

The Final Project System at Undiksha plays an essential role in supporting academic administration; however, initial findings reveal issues related to navigation flow, interface clarity, and system feedback that reduce usability. This study analyzes the system’s usability and proposes a redesign using the Design Thinking approach through empathize, define, ideate, prototype, and test stages. The pre-test evaluation indicated an effectiveness and efficiency score of 79.99% and a QUIS satisfaction score of 3.70. After implementing improvements in navigation, progress visualization, layout consistency, and responsive feedback, post-test results increased effectiveness to 91.67% and efficiency to 91.67%, while the satisfaction score rose to 4.74, representing a 28.1% improvement. These results demonstrate that the proposed redesign significantly reduces user errors, accelerates task completion, and enhances overall interaction quality. The study contributes empirical evidence supporting iterative interface improvements to optimize academic web services.
Co-Authors I Ketut Resika Arthana I Nyoman Tri Anindia Putra