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All Journal Indonesian Journal of Health Services Bakti Nusantara Pengabdian Masyarakat Indonesia
Upi Parida
Program Studi Keperawatan, Fakultas Kedokteran dan Ilmu Kesehatan, Universitas Sultan Ageng Tirtayasa, Banten, Indonesia
Humanities Dentistry Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Factors influencing nurses’ work engagement: A literature review Upi Parida
Indonesian Journal of Health Services Vol. 3 No. 1 (2026): January - June
Publisher : Science Center Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63202/ijhs.v3i1.185

Abstract

Background: Nurses’ work engagement is an important component of nursing workforce sustainability because it reflects nurses’ energy, dedication, and involvement in professional practice. Evidence on factors influencing nurses’ work engagement remains diverse across healthcare settings. Objective: This literature review aimed to identify and synthesize factors influencing nurses’ work engagement based on published scientific evidence. Methods: This study used a literature review. Literature searches were conducted through EBSCO, ProQuest, and Google Scholar using combinations of keywords, including “nurse,” “nurses,” “work engagement,” “determinants,” “factors,” “predictors,” “associated factors,” and “work environment.” The inclusion criteria were peer-reviewed articles published from 2020 to 2025, written in English, available in full text, focused on nurses as respondents, and examined work engagement as a main variable or outcome. The exclusion criteria were non-full-text articles, non-peer-reviewed publications, irrelevant titles or abstracts, and studies that did not directly discuss nurses’ work engagement. A total 10 articles were included in the final review. The data were extracted into a structured table and synthesized narratively. Results: The review identified organizational support, working conditions, coworker support, job demands, job resources, job control, work-life balance, burnout, perceived overqualification, stress, and professional commitment as factors influencing nurses’ work engagement. The findings also showed that higher work engagement was associated with increased job satisfaction, better quality of care, stronger critical thinking, improved retention, and lower turnover intention. Conclusion: Nurses’ work engagement is shaped by organizational, job-related, social, and individual factors. Healthcare institutions should strengthen supportive leadership, improve work environments, provide adequate job resources, reduce burnout, and support nurses’ professional development to maintain engagement and improve nursing care quality.
Strengthening legal awareness and digital transformation of Micro, Small, and Medium Enterprises (MSMEs) in Sindang Laya village Upi Parida; Patra Bethania Panjaitan; Padma Nurdin; Gilang Baghdad
Bakti Nusantara Pengabdian Masyarakat Indonesia Vol. 3 No. 1 (2026): January - June
Publisher : Science Center Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63202/bnpmi.v3i1.186

Abstract

Background: Micro, Small, and Medium Enterprises (MSMEs) play an essential role in supporting local economic resilience, employment, and community welfare. However, many rural MSMEs still face barriers related to limited legal awareness, incomplete business legality, low digital literacy, and restricted access to digital business platforms. Strengthening business legality and digital transformation is therefore important to improve MSME competitiveness, consumer trust, and business sustainability. Objective: This study aimed to describe the implementation and outcomes of a community-based program for strengthening legal awareness and digital transformation among MSME actors in Sindang Laya Village. Methods: This community service program used a participatory empowerment approach through socialization, training, mediation, and direct mentoring. The activity was conducted on 13 January 2026 at the Sindang Laya Village Hall, Cinangka Subdistrict, Serang Regency, Banten Province, Indonesia. The program involved university facilitators, students, the village government, and MSME actors. The intervention included education on business legality, introduction to the Business Identification Number or Nomor Induk Berusaha (NIB), guidance on the Online Single Submission system, introduction to QRIS as a digital payment system, and assistance with business location registration through Google Maps. Program outcomes were assessed based on participant engagement, increased understanding, initiation of business legality processes, and adoption of digital business tools. Results: The program improved MSME actors’ understanding of the importance of business legality and digital transformation. Some participants successfully obtained or initiated the process of obtaining NIB after receiving direct assistance. MSME actors also began to understand the use of QRIS as a digital payment method and registered or prepared their business locations through Google Maps to improve business visibility. The involvement of the village government, university team, and students supported an integrated and collaborative empowerment process. Conclusion: The integration of legal education, digital training, mediation, and participatory mentoring strengthened MSME readiness for formalization and digital business adaptation in Sindang Laya Village. Continuous mentoring is needed to sustain business legality, optimize digital payment use, and improve MSME competitiveness. 
Co-Authors Gilang Baghdad Padma Nurdin Patra Bethania Panjaitan