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All Journal INOVTEK Polbeng - Seri Informatika
Wildan Suharso
Muhammadiyah University Malang
Computer Science & IT

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Reengineering the Digital Attendance System using Business Process Reengineering Approach at PT. Esa Solusi Mandiri (ESACO) Jauza Wijdaniah; Wildan Suharso
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 11 No. 1 (2026): February
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/77h3e848

Abstract

This study aims to analyze and redesign the employee attendance process at PT Esa Solusi Mandiri, which is still conducted manually using paper-based forms and Microsoft Excel recapitulation. The Business Process Reengineering (BPR) approach is applied to identify value-added and non-value-added activities within the attendance process. Data were collected through semi-structured online interviews with one key informant responsible for attendance management, as well as documentation in the form of monthly attendance reports. The duration of each process stage was estimated based on interview results and administrative document analysis, resulting in a total cycle time of 190 minutes for the manual attendance process. Process efficiency was evaluated using Throughput Efficiency (TE) as an indicator of the proportion of value-added time. Based on this analysis, a conceptual design of a digital attendance process was developed, incorporating automated recording and real-time data access for HR and Finance departments. The results indicate that the proposed digital process has the potential to reduce the cycle time to 11 minutes and increase the TE value from 23.68% to 81.82%. These findings represent the potential improvement in administrative efficiency, given that the proposed digital process has not yet been implemented or tested in real operational conditions.
Business Process Reengineering of Child Case Reporting and Approval Integrated With Weighted Triage Farras Sandy Harsoyo; Wildan Suharso
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 11 No. 1 (2026): February
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/7hfnjd34

Abstract

This study aims to analyze and redesign the child case reporting and approval process at the Social Service Office of Batu City, which is still dominated by manual procedures. The Business Process Reengineering (BPR) approach is modeled using Business Process Model and Notation (BPMN) to identify process bottlenecks and formulate information technology–based solutions. Data were collected through field observations during an internship program, a review of standard operating procedures, and short interviews with officers, then validated through the development of a web-based prototype consisting of a reporting portal and an internal dashboard. The redesigned process includes the implementation of digital ticketing and queue status, early validation and duplicate checking, requests for data correction, weighted triage (P1–P3), as well as electronic approval and automatic issuance of assignment letters. Evaluation results show an increase in throughput efficiency from 56.41% and 40.74% to 86.96% and 89.29%, along with a reduction in process time from 78 to 23 minutes and from 108 to 28 minutes. This redesign accelerates service delivery, organizes queues, and improves traceability without changing existing SOP provisions.
Co-Authors Farras Sandy Harsoyo Jauza Wijdaniah