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All Journal Journal of Comprehensive Science Jurnal Bisnis dan Komunikasi Digital
Siti Khumayah
University of Swadaya Gunung Jati
Humanities Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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Critical Discourse Analysis: The Meaning of #Indonesiagelap on the X Platform Bintang Timur; Siti Khumayah; Aghnia Dian Lestari
Jurnal Bisnis dan Komunikasi Digital Vol. 3 No. 3 (2026): May 2026
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jbkd.v3i3.5994

Abstract

The emergence of the social media platform X has also transformed the way people understand and interpret the social reality around them. Through the use of hashtags on X, individuals not only share information but also convey their experiences and perspectives. Hashtags have become a vital tool for bringing people together and sparking discussions on specific topics. The hashtag #Indonesiagelap emerged as a protest against public dissatisfaction with the government, which is perceived as leading Indonesia’s future into “darkness” due to a series of controversial government policies and a deteriorating national economy. This study aims to conduct a Critical Discourse Analysis of the hashtag #Indonesiagelap to examine the meanings it conveys to other users on the X platform. This study employs a qualitative approach using the phenomenological method. Data collection techniques include observation, in-depth interviews with three informants who engage with the #Indonesiagelap hashtag, and supporting documentation. Data analysis is conducted descriptively through the processes of data reduction, data presentation, and drawing conclusions. The results of the study indicate that the hashtag #Indonesiagelap is interpreted by X users as a symbol of collective criticism and disappointment regarding the prevailing socio-political conditions. Based on textual practices, discourse, and the underlying social context, this hashtag serves not merely as an indicator of an issue but also as a communication tool capable of fostering a shared understanding of meaning and cultivating critical awareness among X users
Public Perceptions of Disability-Friendly Services in the City of Cirebon Amalia Rokmah; Siti Khumayah
Journal of Comprehensive Science Vol. 5 No. 5 (2026): Journal of Comprehensive Science
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v5i5.4165

Abstract

One of the significant measures of local government performance in terms of social justice and public value is the provision of disability-friendly public services. This paper examines the public value of disability-friendly public services in Cirebon City through the Public Value theory of Mark Moore, which focuses on social legitimacy, operational capacity, and substantive value. This study employed a qualitative descriptive approach by conducting in-depth interviews with local government agencies and disability community organizations, supported by policy document analysis and field observations. The findings indicate that Cirebon City has succeeded in improving disability services through community involvement, enhanced accessibility facilities, and skills training programs. Nevertheless, several challenges remain, including inter-agency coordination, program sustainability, and the capacity of officials to address the specific needs of persons with disabilities. Therefore, strengthening institutional collaboration and social communication is necessary to ensure the long-term sustainability of these policies. This research concludes that human-centered public services represent the actualization of public value based on social legitimacy through collaborative governance.
Co-Authors Aghnia Dian Lestari Amalia Rokmah Bintang Timur