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All Journal Return : Study of Management, Economic and Bussines
Sultan Meurizki Prasetyo
Institut Teknologi Bandung
Economics, Econometrics & Finance

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Determining Marketing Strategies for LRB Restaurant in Braga, Bandung Sultan Meurizki Prasetyo; Gallang Perdhana Dalimunthe
Return : Study of Management, Economic and Bussines Vol. 5 No. 6 (2026): Return: Study of Management, Economic and Business
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v5i6.481

Abstract

This study is motivated by the increasing competition in the food and beverage (F&B) industry, particularly in heritage tourism areas such as Braga, Bandung, where restaurants face challenges in sustaining revenue growth and brand visibility. The objective of this research is to analyze the current marketing mix of LRB Restaurant, identify internal and external business factors influencing its performance, and formulate an improved marketing strategy based on integrated strategic frameworks. The research employs a qualitative case study approach with 25 purposively selected participants consisting of staff, customers, and non-customers. Data were collected through semi-structured interviews and open-ended questionnaires, and analyzed using thematic analysis supported by NVivo software. The study integrates the Resource-Based View (RBV) with VRIO analysis, Porter's Five Forces, SWOT, TOWS, and the 7P Marketing Mix to develop a comprehensive strategic formulation. The findings reveal that LRB Restaurant possesses a strong strategic advantage in its location and ambience but suffers from weaknesses in digital marketing capability, brand awareness, and operational consistency during peak hours. External analysis shows high industry rivalry and very high customer bargaining power, requiring stronger differentiation strategies. The study concludes that an experience-based differentiation strategy combined with strengthened digital marketing and structured service operations is essential to improve the competitiveness and market positioning of LRB Restaurant.
Co-Authors Dalimunthe, Gallang Perdhana