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p-Index From 2021 - 2026
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All Journal SENTRI: Jurnal Riset Ilmiah Eduvest - Journal of Universal Studies
Hanif Fakhrurroja
Telkom University Bandung
Aerospace Engineering Humanities Computer Science & IT Economics, Econometrics & Finance Health Professions Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences

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Predictive Analysis of the Impact of Exchange Rate Fluctuations on the Financial Performance of Multinational Fintech Companies in Indonesia Abdullah Ridwan; Hanif Fakhrurroja
Eduvest - Journal of Universal Studies Vol. 5 No. 7 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i7.51249

Abstract

Exchange rate fluctuations are one of the main risks affecting the financial stability of multinational companies, including the digital banking sector in Indonesia. This study aims to analyze the impact of exchange rate fluctuations on the company's financial performance by using a case study on Bank BNI Digital. The financial data used covers the period January 2015 to December 2024, including variables such as exchange rate (IDR/USD), revenue, operating expenses, net profit, equity, liabilities, and exchange rate volatility. A machine learning-based predictive approach was applied through the Random Forest and XGBoost algorithms to evaluate the relationship between exchange rate fluctuations and the company's financial performance. The results showed that exchange rate fluctuations have a weak linear relationship with financial performance, especially company revenue, with a correlation coefficient of 0.01. Nevertheless, the simulation of the impact of the exchange rate on net profit shows that the company is able to maintain financial stability in a scenario of moderate exchange rate changes (±15%). The feature importance analysis of the XGBoost model shows that revenue and operating expenses are the dominant factors affecting financial performance, while exchange rates contribute less. Based on these findings, the study recommends the implementation of forward contracts to manage exchange rate risk, natural hedging strategies to balance currency exposure, and optimization of operational efficiency as a risk mitigation measure. This research provides strategic insights for Bank BNI Digital and similar companies in designing a resilient risk management strategy against exchange rate fluctuations in the global market.
Customer Engagement Transformation: A Critical Factor for Successful Digital Transformation Strategies in the Transportation Industry Rian Bimo Ankhal; Muharman Lubis; Hanif Fakhrurroja
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 1 (2026): SENTRI : Jurnal Riset Ilmiah, Januari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i1.5455

Abstract

Customer engagement transformation is a key aspect in developing digital transformation strategies in today's workplace. This paper aims to present an analysis of critical success factors (CSFs) that influence customer engagement transformation within the context of digital transformation strategies. The research methodology involves a combination of in-depth case studies of several organizations that have successfully implemented digital transformation strategies with a focus on employee engagement. Customer surveys, interviews with organizational leaders, and internal document analysis are the primary instruments for data collection. This paper will discuss the implications of using the latest technology, digital collaboration platforms, and supportive leadership approaches in achieving customer engagement transformation. We will also explore the impact of factors such as work-life balance, skills development, and organizational culture on the success of transformation strategies.
Co-Authors Abdullah Ridwan Muharman Lubis Rian Bimo Ankhal