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All Journal Eduvest - Journal of Universal Studies
Eric Kurniawan
Universitas Pelita Harapan
Aerospace Engineering Computer Science & IT Health Professions Neuroscience Social Sciences

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The Influence of Operations and Collaboration on Private Clinic Policies and Their Effects on Clinic Performance Eric Kurniawan; Radityo Fajar Arianto
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51278

Abstract

This study aims to analyze the influence of operations and collaboration on private clinic policies and their impact on clinic performance. Performance indicators include operational efficiency, service quality, and patient satisfaction. Using a quantitative approach, this study involved health workers and management in private clinics in Jakarta. Data analysis shows that good operations and collaboration have a significant effect on clinic policies, which are mediated by human resource management. The results of the study provide strategic insights for clinic managers to improve organizational performance.
Co-Authors Radityo Fajar Arianto